Technical professionals. Trusted advisors. Certified expertise.

HCS Blog

Problem-solving by Apple Certified Professionals
Mar
01

Find Devices and People from Your HomePod

Find Devices and People from Your HomePod

This feature evokes one of those “living in the future” moments for us. The recently released HomePod Software 16.3 now supports Find My, which means you can ask Siri to locate one of your devices or a friend or family member who shares their location with you. If you have a HomePod, ask Siri, “Where is my iPhone?” Assuming your HomePod has updated (and if not, update it manually in the Home app), Siri will respond by causing your iPhone to play a sound. Or ask where someone is—Siri will respond with more details for nearby people and city locations for those far away.

(Featured image based on an original by Apple)

Mar
01

A Practical Guide to Identifying Phishing Emails

A Practical Guide to Identifying Phishing Emails

Phishing is becoming an ever more common way for people to get in trouble when using the Internet. A phishing attack is some communication, usually an email, that tries to lure you into revealing login credentials, financial information, or other confidential details.

A State of Phishing report from security firm SlashNext claims that there were more than 255 million phishing attacks in 2022, a 61% increase from the year before. Luckily, according to the Verizon Data Breach Investigations Report for 2022, only 2.9% of employees click through from phishing emails, but with hundreds of millions of email addresses targeted, the raw numbers are still high. We’ve been noticing—and hearing from clients—that phishing emails are also slipping through spam filters more than in the past.

Continue reading
Mar
01

Protect Your iPhone Passcode by Using Face ID or Touch ID

Protect Your iPhone Passcode by Using Face ID or Touch ID

This is troubling. Joanna Stern and Nicole Nguyen of the Wall Street Journal have published an article (paywalled) and accompanying video that describes attacks on hundreds of iPhone users in major cities throughout the United States. Some attacks involve drugging people in bars or even violence, but the most avoidable involve the thief or a confederate surreptitiously observing the iPhone user entering their passcode before snatching the iPhone and running.

However it happens, once the thief has a user’s iPhone and passcode, they change the user’s Apple ID password—which is shockingly easy for them to do. With the new password,  they disable Find My, making it impossible for the iPhone’s owner to erase it remotely. Then they use Apple Pay to buy things and access passwords stored in iCloud Keychain. They can even look in Photos for pictures of documents containing confidential information, such as credit cards and ID cards. After that, they may transfer money from bank accounts, apply for an Apple Card, and more, all while keeping the user locked out of their account. Of course, they’ll resell the iPhone too. (Apparently, Android users are susceptible to similar attacks, but Android phones have a lower resale value, so they aren’t being targeted as much.) Victims have reported thefts of tens of thousands of dollars, and many of them remain unable to access their Apple accounts.

Continue reading
Feb
01

How to Share a Contact Card without Sharing Everything in iOS 16

How to Share a Contact Card without Sharing Everything in iOS 16

Apple makes it easy to share contact cards on the iPhone or iPad—just scroll down in a contact and tap Share Contact. But what if you don’t want to share every piece of data on that card? To avoid oversharing in iOS 16 or iPadOS 16, tap Filter Fields at the top of the Share sheet and deselect the private items. If the card has a lot of data and you want to share only a few items, tap Deselect All Fields at the bottom of the sheet and select only what you want to share. Unfortunately, your selections aren’t remembered if you share the same card again later, so be sure to reset your selections each time you share.

(Featured image by iStock.com/diane39)

Feb
01

You Can Use Face ID in iOS 16 on Newer iPhones When You’re Lying on Your Side

You Can Use Face ID in iOS 16 on Newer iPhones When You’re Lying on Your Side

If you’ve ever tried to use Face ID to unlock an iPhone while lying on your side in bed, you may have noticed that it didn’t work. That’s because Face ID used to require that the iPhone be upright, in portrait mode. In iOS 16, however, Apple has improved Face ID so it will unlock your iPhone even when you’re lying on your side and the iPhone is in landscape orientation. Alas, this capability requires an iPhone 13 or iPhone 14, but if you have one of those phones, give it a try in bed tonight—you don’t need to adjust any settings.

(Featured image by iStock.com/Kateryna Onyshchuk)

Locations


New York

Connecticut
Florida
Louisiana
Chicago

Corporate Headquarters
New York

80 Orville Drive Suite 100
Bohemia, NY 11716
Tel: (866) 518-9672
This email address is being protected from spambots. You need JavaScript enabled to view it.

Connecticut

65 High Ridge Road #510
Stamford, CT 06905
Tel: (866) 518-9672
This email address is being protected from spambots. You need JavaScript enabled to view it.

Florida

3321 SW 194th Terrace
Miramar, FL 33029
Tel: (866) 518-9672
This email address is being protected from spambots. You need JavaScript enabled to view it.

Louisiana

218 Barksdale Drive
Broussard LA 70518
This email address is being protected from spambots. You need JavaScript enabled to view it.

Chicago

4 Knollwood Place
Joliet, IL 60433
This email address is being protected from spambots. You need JavaScript enabled to view it.

London

10 Grosvenor Court
Rayners Road
London SW15 2AX UK

Stay Connected

© Copyright 2023, HCS Technology Group. All Rights Reserved.