Adam Karneboge
CTO & Senior Systems Engineer
As the Chief Technology Officer of HCS Technology Group, Adam is a practical decision maker who oversees the technical direction of the company. In working with executive management, Adam oversees the technical competency of all HCS consultants and helps keep HCS and its consultants on the cutting edge of new and emerging technologies. Adam also leads the Apple Professional Services division of HCS Technology Group.
As an industry consultant since 2002, Adam has specialized in macOS and MacOS Server deployment, integration, management, and security since version 10.1, and iOS/iPadOS deployment, integration, and management since its' inception. Adam has worked with home-based clients, small to medium business clients, enterprise clients, and K-8, K-12, and Higher Education clients. Adam heads up the Chicago division of HCS Technology Group, participating in all aspects of business development, operations, and client relations. Adam believes in doing whatever it takes to build personal relationships, communicate effectively, and make a customer happy for the long term. He is proficient in IT consulting engagement, leadership and strategic planning, project management, training, troubleshooting, implementation, and life cycle management.
He became an Apple Certified Trainer in 2003 teaching around 30 classes a year between 2005 and 2011, and served as a mentor trainer teaching Train-The-Trainer (T3) courses for Apple, Inc. in Cupertino, CA. and throughout the United States. Adam is an engineer for Apple Professional Services and is also a certified professional services engineer and trainer for Jamf. Adam performs these engagements on behalf of Apple, Inc. and Jamf both remotely and on-site.
Highlighted Projects
- Peachpit Press and Apple, Inc.: Technical editor for OS X Support and Server Essentials workbooks for 10.7, and reference guide and exercises for OS X Support Essentials for 10.8, OS X Support and Server Essentials for 10.9, 10.10, 10.11, and 10.12.
- Apple, Inc.: Professional Services (APS) for Enterprise and Education. Certified Master/Mentor trainer to mentor/coach potential candidate instructors.
- Peachpit Press: Author for Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition) (Release May 2016)
- Peachpit Press: Co-author for macOS Support Essentials 10.13 - Apple Pro Training Series: Supporting and Troubleshooting macOS High Sierra (Release December 2017)
- Peachpit Press: Co-author for macOS Support Essentials 10.14 - Apple Pro Training Series: Supporting and Troubleshooting macOS Mojave (Release December 2018)
- Peachpit Press: Co-author for macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina (Release December 2019)
- Peachpit Press: Co-author for macOS Support Essentials 11 - Apple Pro Training Series: Supporting and Troubleshooting macOS Big Sur (Release January 2021)
- Peachpit Press: Co-author for macOS Support Essentials 12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Monterey (Release January 2022)
Certifications
- Apple Certified Support Professional
- Apple Certified IT Professional
- Apple Certified Technical Coordinator
- Apple Certified System Administrator
- Apple Certified Trainer
- Certified JSS Administrator
- Jamf Certified Associate
- Jamf Certified Tech
- Jamf Certified Admin
- Jamf Certified Integrator
- Jamf Certified Trainer
- Jamf Certified Expert
- CWNP Certified Wireless Specialist
- CWNP Certified Wireless Technician
Published Works and Course Development
- Apple Pro Training Series: OS X Support Essentials 10.10, Technical Editor
- Apple Pro Training Series: OS X Server Essentials 10.10, Technical Editor
- YOS 101: OS X Support Essentials v10.10, Technical Editor
- YOS 201: OS X Server Essentials v10.10, Technical Editor
- Apple Pro Training Series: OS X Support Essentials 10.9, Technical Editor
- Apple Pro Training Series: OS X Support Essentials 10.8, Technical Editor
- Apple Pro Training Series: OS X Support Essentials 10.7 Workbook, Technical Editor
- Apple Pro Training Series: OS X Server Essentials 10.9, Technical Editor
- Apple Pro Training Series: OS X Server Essentials 10.7 Workbook, Technical Editor
- MAV 101: OS X Support Essentials v10.9, Technical Editor
- MAV 201: OS X Server Essentials v10.9, Technical Editor
- MT Lion 101: OS X Support Essentials v10.8, Technical Editor
- Lion 101: OS X Support Essentials v10.7, Technical Editor
- Lion 201: OS X Server Essentials v10.7, Technical Editor
- Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition), Co-author
- Apple Pro Training Series: OS X Support Essentials 10.11, Technical Editor
- Apple Pro Training Series: OS X Server 5.0 Essentials, Technical Editor
- Apple Pro Training Series: OS X Support Essentials 10.12, Technical Editor
- Apple Pro Training Series: macOS Support Essentials 10.13, Co-author
- Apple Pro Training Series: macOS Support Essentials 10.14, Co-author
- Apple Pro Training Series: macOS Support Essentials 10.15, Co-author
- Apple Pro Training Series: macOS Support Essentials 11, Co-author
- Apple Pro Training Series: macOS Support Essentials 12, Co-author
Professional Associations
Apple Consultants Network
Education
Dominican University - Bachelor of Arts, River Forest, IL 1998-2002
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