Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Empowering Your Team for Seamless Apple Deployment

At HCS Technology Group, we specialize in guiding organizations through the technical readiness process essential for a successful Apple device deployment. Our Apple Programs Technical Readiness evaluation equips your team with the knowledge and tools needed to confidently manage and sustain your Apple ecosystem.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS perform a health check on your Jamf Pro Server.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS perform a health check on your Jamf Pro Server.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

As a Senior Systems Engineer and Technical Training Specialist, Joan Work is HCS Technology Group’s leading support provider to a variety of clients including the home user, small to medium size business users, Fortune 500 CEO’s and there staff, members of Fortune 500 Board of Directors, and members of the entertainment industry. Joan specializes in optimizing your apple technology to meet your professional and personal needs. She wears many hats including those of project manager, trainer, and troubleshooter depending on her client’s requirements. Client support includes configuration and training for new installations; updating and maintenance of existing installations; email configuration, support, maintenance, and training; mobile technology deployment, implementation, support, maintenance and training. Joan participates in all portions of the vendor selection, acquisition, security, infrastructure design, deployment, life cycle management, administration and support. She has extensive experience on both the configuration and development side that enables her to ensure the best configuration for the entire environment at her client(s).

Highlighted Projects

MetLife/CIGNA/Pall Corp/Henry Schein: Successful deployment and training with ongoing support for iPad/iPhone Mobility solutions, focusing specifically on Mobile Device Management (MDM), Executive training, and ongoing support to executives. Development tasks include business logic, integration points, and data migration, usage, support and management.
The Conference Board: Responsible for iPad configuration, training and support for the Michelin Tour of Innovation.
Jerome Stevens Pharmaceuticals, Hoffman Grayson Architects, LLP., Rush Communication, Bohlsen Restuarant Group, Green Island Distributors, The Jewish Week, Kidro Productions: Serve as outsourced IT for ongoing support and maintenance of all technology systems including specification and acquisition of new technologies, infrastructure design, deployment, life cycle management, managing and support of end user computer systems, email systems, server systems, FTP, and iOS devices.
NYMCU and Stanton Carpet: iPad/iOS 10 training, tips and tricks.
Ameriprise client seminar: iOS 12 tips and Tricks.

Certifications

Apple Certified Mobile Technical Coordinator
Apple Certified Associate Mac Integration
Apple Certified Technical Coordinator
Support Professional 10.11 - 10.14
Certified Casper Technician
Jamf Certified Tech
Mosyle ACN Certified Admin

Course Development

HCS Client desktop training Series: Introduction to Microsoft Outlook 2011
HCS Client desktop training Series: Introduction to Microsoft Outlook 2016 for Mac
HCS Client desktop training Series: Introduction to Leopard OS 10.5
HCS Client desktop training Series: Introduction to Snow Leopard OS 10.6
HCS Client desktop training Series: Introduction to Lion Mac OS X 10.7
HCS Client desktop training Series: Introduction to Moutain Lion Mac OS X 10.8
HCS Client desktop training Series: Introduction to Mavericks Mac OS X 10.9
HCS Client desktop training Series: Introduction to Yosemite Mac OS X 10.10
HCS Client desktop training Series: Introduction to El Capitan macOS 10.11
HCS Guides for Executive training: AirWatch enrollment guide
Introduction to iOS version 4 through 12
Upgrading to iOS version 5 through 12

Professional Associations

Apple Premium Technical Partner

Education

State University of NY at Stony Brook - Bachelor of Arts, Stony Brook, NY 1976—1980

Badges

Trusted by organizations worldwide
PepsiCo
The American Red Cross
David Yurman
Apple Computer
Bloomberg
ILA
Morgan Stanley
Cigna
MetLife
NYC Department of Education
Company

HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Technology Group offers MDM-related services to customers so HCS Technology Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Technology Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Jamf Service Provider3 d61da94b

To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

Learn More
Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

Learn More
Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

Learn More
Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

Learn More
Mobility
Support

Latest Technical Articles

Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

How to Configure Jamf Connect with Microsoft Entra ID

The purpose of this document is to supply guidance and best practice solutions to configure Jamf...

Read More

How to Create Passkeys

A passkey is a passwordless sign-in method that replaces traditional passwords with cryptographic...

Read More

Deploy Apple Software Beta Updates with Jamf Pro Blueprints without an Apple Account

With Apple Business Manager or Apple School Manager and an Device Management Solution solution,...

Read More

Travel and Border Crossing Data Security Considerations

This document is designed to inform you of the technology and data protection measures available...

Read More

Speak with an Apple Certified expert today

We’d love to discuss your business challenges, even if you’re not sure what your next step is. No pitch, no strings attached.

Let's Talk