Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS preform a health check on your Jamf Pro Server.

Essential Utilities for Apple IT Administrators

Managing Apple technology in an enterprise or educational environment requires the right tools to ensure efficiency, security, and seamless user experiences. Our suite of IT utilities is designed to simplify device deployment, streamline management, and enhance security for macOS and iOS devices.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

For over 25 years, Rich has been a key member of HCS Technology Group, managing a wide range of projects spanning graphic arts, troubleshooting networking issues, and optimizing client workflows. In addition to supporting clients’ technical needs, he contributes to the company’s branding efforts and oversees the editing of web content to maintain a cohesive look and feel for HCS. Rich has developed comprehensive courses and guides covering macOS, Adobe Creative Cloud, network font management, and data backup and restoration. His training programs are tailored to beginners, intermediate users, and advanced professionals, ensuring a broad audience gains the necessary skills.

Rich’s expertise extends to creating customized guides for Fortune 500 companies, focusing on iOS and iPadOS device setup and upgrades. His deep understanding of creative workflows has made him a sought-after consultant for in-house creative teams, helping them map projects from concept to final product. In addition, Rich provides local and remote help desk support, ensuring systems run smoothly and efficiently during daily operations. His commitment to delivering seamless support has earned him a trusted reputation among clients.

Highlighted Projects

Sesame Street: Trained the creative department on Adobe CS 5 Applications including Indesign, Photoshop and Illustrator
ROD Management: Created a central depository of Media (Photos and Video) that can be accessed from other locations
Henry Schein, Inc: Initially Installed Font Reserve Server and upgrade to Universal Type Server version 1 through 4, while retaining user sets and user information. Taught End Users on Markzware’s FlightCheck. Setup QLA primary and backup servers for both Mac and Windows platforms
Rosie Theater Kids: Installed and configured backup solution for end-user machines and OS X server on a daily basis
Rush Communications: Moved all users from Mozilla mail client to Microsoft Entourage. Setup email accounts on mobile devices such as BlackBerries and iPhones. Setup new networks on different floors of building for the different divisions of Rush Communications. Migrated mailboxes for the many divisions from one service to another
Travel Impressions: Helped set up and organized fonts on their Universal Type Server and taught Adobe Illustrator, Photoshop, Indesign and Acrobat workflow
MetLife: Developed, wrote, designed and produced guides on how to use an iPad (iOS 4 to iOS10)
LiveIntent: Setup and developed an ongoing IT department. Setup DEP, VPP, and MDM to manage the devices of end-users
Electrical Inspectors, Inc.: Setup DEP, VPP and MDM to manage the Mobile devices for field engineers

Professional Experience

Graphics Designs Applications

Fonts

Graphic Production

Backup

Certifications

Apple Certified Technical Coordinator
Apple Certified Support Professional
Apple Certified Associate Mac Integration
Apple Certified Associate Mac Management
Jamf Certified Casper Technician
Jamf Certified Tech
Jamf Certified Admin
Retrospect Certified
Certified Wireless Specialist
Certified Wireless Technician

Course Development

Getting Started on Mac OS X (from version 10.1 to 10.9 and 10.11-10.14)
Outlook for iOS - iPhone Edition
Guide to Outlook 2016
macOS Sierra: A Guide to Your System Preferences
macOS High Sierra: A Guide to Your System Preferences
macOS Mojave: A Guide to Your System Preferences
Introduction to DeployStudio
Customizing FlightCheck
What’s New In QuarkXpress 8
What’s new in Adobe CS 5 (Photoshop, Illustrator and Indesign)
What’s New In Adobe CS 4 (Photoshop and Illustrator)

Professional Associations

Apple Consultants Network

Education

State University of NY at Farmingdale

Badges

Trusted by organizations worldwide
PepsiCo
The American Red Cross
MetLife
Morgan Stanley
ILA
Bloomberg
Apple Computer
NYC Department of Education
Cigna
David Yurman
Company

HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Technology Group offers MDM-related services to customers so HCS Technology Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Technology Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Jamf Service Provider3 d61da94b

To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

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Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

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Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

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Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

Learn More
Mobility
Support

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Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

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Speak with an Apple Certified expert today

We’d love to discuss your business challenges, even if you’re not sure what your next step is. No pitch, no strings attached.

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