Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS preform a health check on your Jamf Pro Server.

Essential Utilities for Apple IT Administrators

Managing Apple technology in an enterprise or educational environment requires the right tools to ensure efficiency, security, and seamless user experiences. Our suite of IT utilities is designed to simplify device deployment, streamline management, and enhance security for macOS and iOS devices.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

Are you among the millions of people planning to get a new iPhone 14? It’s exciting, we know, but don’t move too fast when getting started with your new iPhone, or you might cause yourself headaches. Instead, follow these instructions once you’re ready to transfer your data to the new iPhone:

Make sure you know your Apple ID and password! You will likely have to enter them at least once during this process. If you have an Apple Watch, it’s safest to unpair it from your old iPhone, which automatically backs up your Apple Watch. (In theory, unpairing shouldn’t always be necessary, but it never hurts.)

There are two caveats when unpairing. First, if you have a cellular Apple Watch, you’ll be asked if you want to keep or remove your plan. Assuming that you’re keeping your Apple Watch to re-pair with your new iPhone, keep the plan. Second, if you use a transit card in the Wallet app, Apple recommends removing your transit card from your Apple Watch before unpairing.

Using the Watch app on your old iPhone, go to the My Watch tab, tap All Watches (at the top left of the screen), tap the ⓘ button next to your Apple Watch, and tap Unpair Apple Watch.

Make a backup of your old iPhone to iCloud or your Mac. (If you back up to a Mac, be sure to encrypt the backup, or else it won’t include saved passwords, Wi-Fi settings, browsing history, Health data, and call history.) Or back up to both, for safety’s sake. We prefer iCloud backups because they’re easier and don’t introduce additional variables. Apple will even give you temporary iCloud storage to make a backup when moving to a new iPhone. To initiate an iCloud backup, go to Settings > Your Name > iCloud > iCloud Backup and tap Back Up Now.
You may need to transfer your SIM card from your old iPhone to your new one. However, that’s highly unlikely if you ordered through Apple and connected to your cellular carrier account during purchase; if you did that, activating the new iPhone should cause it to take over your phone number. Even if that isn’t the case, it’s better to contact your carrier and get them to activate the new SIM in the new iPhone because old SIMs don’t always support all current cellular features, such as full 5G support. Transfer your data, settings, apps, and purchased content in one of these three ways. None of them will be quick, so do the transfer when you have time: Quick Start: With the Quick Start feature, content from your old iPhone copies directly from your old iPhone to your new one. We recommend this technique because it generally preserves app logins, something that’s less true when restoring from an iCloud backup. Put your iPhones next to each other (and plugged into power), use the old iPhone to scan the animation on the new one, and then follow the rest of the steps.
iCloud: With this technique, the new iPhone will download your content from your old iPhone’s iCloud backup. Once you’ve joined a Wi-Fi network on the new iPhone and tapped the Restore from iCloud Backup button, you’ll have to select the correct backup—likely the most recent one you just made. Keep your new iPhone plugged into power the entire time to ensure that all your content syncs during this step. Finder or iTunes: With this approach, you’ll restore your old iPhone’s content from a backup made to your Mac. Connect your new iPhone to your Mac using an appropriate cable, open a Finder window (or iTunes on an old Mac), select your device, click Restore Backup, and choose the appropriate backup—likely the most recent one. Perform post-transfer tasks. Ensure that you can make and receive a phone call. Pair your Apple Watch with the new iPhone if necessary. You’ll also need to pair your Bluetooth accessories—including AirPods—with your new iPhone. Plus, some app data needs to sync to your new iPhone, so open the Mail, Contacts, and Calendar apps and check if they have your data. It could take a few minutes for them to fill up. Apps may ask for notification permissions again, and you may need to download content and in-app purchases. Finally, and this post-transfer task is becoming increasingly important, if you use two-factor authentication with an app like 1Password, Authy, or Google Authenticator, make sure that you can get your 2FA codes using your new iPhone. 1Password and Authy should be good about providing access to your 2FA codes from multiple devices—just log in to your account from each device—but Google Authenticator may require some additional setup since it didn’t originally offer any way to transfer codes to a new phone or among multiple devices.

Although Apple works hard to make the process of transferring from an old iPhone to a new one as painless as possible, some things may fail to transfer seamlessly. For that reason, we strongly recommend holding onto your old iPhone for a week or so to ensure the new one can do everything the old one could. During that time, put the new iPhone through its paces with an eye toward checking every app you need.

(Featured image by Adam Engst)

Social Media: It’s exciting to get a new iPhone, but take a few minutes to read our advice on what you need to do before—and after—transferring your data from your old iPhone.

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HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
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Engineering Services
Pre-emptive Maintenance
Break/Fix Support
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Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Tech Group offers MDM-related services to customers so HCS Tech Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Tech Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Jamf Service Provider3 d61da94b

To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

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IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

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Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

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Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

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Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

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