Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS preform a health check on your Jamf Pro Server.

Essential Utilities for Apple IT Administrators

Managing Apple technology in an enterprise or educational environment requires the right tools to ensure efficiency, security, and seamless user experiences. Our suite of IT utilities is designed to simplify device deployment, streamline management, and enhance security for macOS and iOS devices.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

A separate dedicated account should be created for your shared calendars. This is necessary for permissions to work properly.  This user must be in contacts as well. By creating the account, the user will be added to your Global contact list and then accessible if you have contacts turned on for your own account. The process is explained below.

Through OWA or Windows Outlook. This must be done on OWA or Windows Outlook.

  1. Log into the new OWA for your newly created Shared Calendar account. 
  2. Select Calendar button on bottom left.
  3. Create calendars for sharing.
  4. Right click on the calendar you want to share and select sharing permissions.
  5. This will trigger an invite to your calendar.  Enter the email(s) for the people you want to invite. 
  6. From the drop down menu below, select the permission level for this calendar.
  7. Click Share, sending an email invitation to the user(s).
 Calendar User process to access the shared calendar:
  1. A sharing invitation is received.
  2. This invitation needs to be accepted on either macOS or iOS device.

For macOS:

  1. Go to System Preference, Internet Accounts. Select your Office 365/Exchange account
  2. Turn on Contacts and Calendars (This step is crucial and sharing will not work without it.)
  3. Launch Contacts and sync contacts local on your Mac
  4. Launch Calendar 
  5. Go to Calendar Menu, Preferences
  6. Select Accounts
  7. Select Delegate
  8. Add User Email address for user that sent you the invite to share.
  9. Check the box to Show. 
  10. Close Calendar Preferences
  11. The Shared Calendar appears in Calendars and on your iOS devices.

For iOS

  1. Refresh calendars in iOS. by dragging word Calendars down.
  2. If you have a cache issue with older calendars, you can delete calendars by Tapping i and selecting Delete at bottom.
  3. Go to system preferences and turnoff calendars. 
  4. Reenable the calendars to start fresh.
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HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Tech Group offers MDM-related services to customers so HCS Tech Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Tech Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

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To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

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Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

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Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

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Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

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Mobility
Support

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Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

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