Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS preform a health check on your Jamf Pro Server.

Essential Utilities for Apple IT Administrators

Managing Apple technology in an enterprise or educational environment requires the right tools to ensure efficiency, security, and seamless user experiences. Our suite of IT utilities is designed to simplify device deployment, streamline management, and enhance security for macOS and iOS devices.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

The Internet is Slow!!!

Does your Mac seem to be getting slower over time? This probably isn’t your imagination. As you use your computer, a number of factors can gradually lead to poorer performance. Things slow down as your CPU becomes busier with more tasks, your RAM fills up with open programs and documents, and your hard drive runs out of free space. In addition, individual programs, such as your Web browser and your e-mail client, occasionally need some tweaks to maintain peak performance. Luckily, it’s easy to solve most slowdowns and restore much of your Mac’s original pep.

Web browsing is too slow

When Web pages take a long time to load, or when your browser becomes generally sluggish, you may suspect that your Internet connection is too slow. That’s possible, but if you have a reliable broadband connection, the problem is more likely something you can easily solve. Try these tips.

Quit and Relaunch

Web browsers tend to be resource hogs, and if you visit lots of media-rich sites, this effect can increase over time. Quit and relaunch your browser occasionally (at least once a day) to speed up browsing and reduce your browser’s impact on other programs.

 Close Tabs and Windows

Do you keep lots of tabs or windows open? Each one uses RAM, and some of them can also bog down your processor, even when you’re not actively viewing that page. If your browser’s performance is poor, try limiting yourself to six or eight open Web sites at a time.

Try a Different Browser

There’s no easy answer to the question “Which browser is fastest?” It depends on your Mac’s processor, which version of OS X you’re running, and which version of a given browser you’re using. What you’re doing—for example, playing a Flash game or looking at a CSS-rich site—matters, too. My advice is to consider trying a different browser if yours feels too slow. You may get better results from Apple’s Safari, Mozilla’s Firefox, The Omni Group’s OmniWeb, or Opera Software’s Opera, depending on the circumstances.

E-mail takes forever

Does checking your e-mail or searching for a saved message seem to take an eternity? Several strategies can help solve this problem.

Clean out your inbox

if you have thousands of messages in your inbox, your e-mail client can get bogged down. Apple’s Mail (/Applications) is especially sensitive to inbox size when you’re using IMAP, a common mail protocol that keeps copies of your messages on the server. Filing messages you’ve already read reduces the amount of work your e-mail client must do every time you check your mail. 

Rebuild Your Message Index

Both Apple Mail and Microsoft Entourage store indexes of saved messages in special databases. This facilitates displaying, sorting, and searching your messages. Over time, though, these databases can become cluttered or even corrupted, resulting in slower overall performance, among other problems. You may be able to speed up your e-mail client significantly by rebuilding the message index every few months.

Mail’s Rebuild command (Mailbox: Rebuild) works only on individual mailboxes. To rebuild all your mailboxes in all accounts at once, try one of two utilities: Matteo Discardi’s Speedmail (donation requested) and Leland Scott’s VacuumMail (free). The latter can run on a schedule.

To rebuild your database in Entourage, hold down the option key while launching the program. In the Database Utility window that appears, select an identity (if you have more than one). Select Rebuild Database and click on Continue . Click on Done and then on Quit when the process is finished (it can take a while). After you relaunch Entourage, it will have to redownload any previously retrieved messages from your IMAP account(s).

Check on Progress

Your e-mail client may be simultaneously sending and receiving messages from multiple accounts, synchronizing mailboxes, and performing other background tasks—or it may just be stuck. If you can find out exactly what it’s up to at any given time, you’ll be able to solve potential problems.

 In Apple Mail, choose Window: Activity Viewer. The small floating window that appears lists each task Mail is performing. If one task appears to be taking an inordinately long time, click on the Stop icon next to it to cancel that task. In Entourage, choose Window: Progress. Again, a window lists each current task; click on Stop to stop a single task, or on Stop All to stop all interaction with your mail servers. If you experience persistent misbehavior in Entourage, choose Window: Error Log to display a list of error messages, which may give you clues that help you diagnose the problem.

Consolidate Accounts

Do you have more than a couple of e-mail accounts? Though most e-mail clients can check as many accounts as you have, each additional account means a longer wait when you check for new messages. One way to speed things up without getting rid of any e-mail addresses is to redirect all your incoming messages to a single account. For example, if you use Apple’s .Mac mail ($100 per year) and Google’s Gmail (free) for secondary e-mail accounts, you can set up both to forward incoming mail to your ISP, and thus get all your mail at one account—cutting the amount of checking that has to happen by two-thirds. (You may find this particularly valuable if you have a slow or unreliable Internet connection.)

Each e-mail provider has a different mechanism for setting up forwarding. If you’re a .Mac subscriber, log in to your account, click on the Mail link, and then click on the Preferences link. In the Other tab, select Forward My Email To and fill in the address that messages should be sent to; then click on Save. If you have a Gmail account, log in, click on the Settings link, and then click on the Forwarding And POP/IMAP link. Select Forward A Copy Of Incoming Mail To, enter the address, and click on Save Changes.

Archiving Old Mail

An Archive contains copies of your files as they appeared at multiple points in time.

in Apple Mail

There are three steps to save archive messages. 

Step 1: Create local folders in OS X Mail.

  1. Select New Mailbox from the Mailbox menu
  2. Beside Location: select On My Mac.
  3. Beside Name: type in a meaningful name (e.g. 03/2006 Mail”
  4. Click OK

Step 2: Moving the messages to your computer.

  1. Go into your mailbox folder
  2. Highlight a message or multiple messages
  3. From Message menu select  or Move To -> On My Mac -> to the folder you wish to save the message(s)
  4. Verify your messages are in the local folder
  5. If you selected Copy To but you need to delete those messages, select those messages again and click the Delete in the Tool bar. The deleted message is moved into a Trash folder or is displayed in dimmed text.

 

Step 3: ArchivIng the mail

  1. Select the Folder that you have created
  2. From the Mailbox Menu and select Archive MailBox
  3. Select Destination on where you want the mail to Be archive.
Trusted by organizations worldwide
Bose
Cigna
David Yurman
Morgan Stanley
The American Red Cross
ILA
MetLife
PepsiCo
NYC Department of Education
Apple Computer
Company

HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Technology Group offers MDM-related services to customers so HCS Technology Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Technology Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Jamf Service Provider3 d61da94b

To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

Learn More
Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

Learn More
Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

Learn More
Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

Learn More
Mobility
Support

Latest Technical Articles

Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

Travel and Border Crossing Data Security Considerations

This document is designed to inform you of the technology and data protection measures available...

Read More

How to Configure Jamf Pro and Intune Company Portal for macOS Platform SSO Integration

Platform SSO, introduced in macOS 13, is a system-level framework that enables Single Sign-On...

Read More

Configure Jamf Compliance Editor and Jamf Pro for Compliance Reporting

The Jamf Compliance Editor (JCE) is a tool designed to simplify the implementation of the macOS...

Read More

Offboard a Mac Computer Using Jamf Pro and Apple Business Manager

This guide outlines the steps to properly offboard a Mac computer from Jamf Pro when an...

Read More

Speak with an Apple Certified expert today

We’d love to discuss your business challenges, even if you’re not sure what your next step is. No pitch, no strings attached.

Let's Talk