Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS preform a health check on your Jamf Pro Server.

Essential Utilities for Apple IT Administrators

Managing Apple technology in an enterprise or educational environment requires the right tools to ensure efficiency, security, and seamless user experiences. Our suite of IT utilities is designed to simplify device deployment, streamline management, and enhance security for macOS and iOS devices.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

Course Description

Introduction to OS X is a one-day preliminary course for those new to OS X who need to prepare for the OS X Support Essentials course, or other technical OS X training courses. This course focuses on getting to know the foundations of OS X, with topics ranging from efficient window and application management to system customization. You'll also learn how to configure user accounts and manage files.

Who should attend?

This class is designed for those new to the OS X platform who need to obtain the skills to support other OS X users. This could include entry level IT personnel in businesses that use OS X systems for general productivity or creative design, service technicians who support OS X customers, and technical coordinators or power users who manage networks of OS X systems for their organization—such as teachers and technology specialists who manage a classroom network or computer labs.

Prerequisites

Practical working knowledge of computers

Course Outline

Get to know the OS X user interface. Learn OS X basics; how to customize system-wide preferences and user preferences; how to use the OS X help system; and how common applications integrate with each other. Learn to manage multiple applications and multiple windows within applications.

Learn about Dashboard and Automator. Learn the basic principles of file sharing, and working with multiple users.

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View our upcoming training schedule.

 
Apple assumes no responsibility with regard to the selection, performance, or use of the products or services. All understandings, agreements, or warranties, if any, take place directly between the vendors and prospective users.

 

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Trusted by organizations worldwide
PepsiCo
Bose
Morgan Stanley
The American Red Cross
Apple Computer
ILA
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Barnes & Noble
Company

HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Technology Group offers MDM-related services to customers so HCS Technology Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Technology Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Jamf Service Provider3 d61da94b

To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

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Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

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Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

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Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

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Mobility
Support

Latest Blogs

The latest problem-solving articles by Apple Certified Professionals.

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Latest Technical Articles

Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

View All Technical Articles

How to Configure Jamf Pro and Intune Company Portal for macOS Platform SSO Integration

Platform SSO, introduced in macOS 13, is a system-level framework that enables Single Sign-On...

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Configure Jamf Compliance Editor and Jamf Pro for Compliance Reporting

The Jamf Compliance Editor (JCE) is a tool designed to simplify the implementation of the macOS...

Read More

Offboard a Mac Computer Using Jamf Pro and Apple Business Manager

This guide outlines the steps to properly offboard a Mac computer from Jamf Pro when an...

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How to Configure Jamf Pro SMTP with Google Authentication

Configure Jamf Pro to use Google Authentication for SMTP enhances security, ensures compliance,...

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