AppleCare Warranty Sync for Jamf Pro

Jamf Pro doesn't pull warranty and purchasing data from Apple automatically. HCS built a tool that does.

AppleCare Warranty Sync for Jamf Pro

Overcome Bandwidth Bottlenecks with Content Caching

Often bandwidth limitations are the number one reason for network congestion. Content caching helps accelerate Apple software downloads that would otherwise be retrieved from the internet by storing a local copy on your Mac.

Mac Zero-Touch Deployment Powered by Jamf

Jamf Pro powers the entire enrollment experience. The result: faster time to productivity and less help desk overhead. Watch the demo to see it in action.

Establish your first Mac AI Cluster

Securely Deploy Powerful Private AI Solutions

HCS Technology Group will help you to create an organizational solution for using AI locally that will ensure data sovereignty and compliance are not at risk.

Apple Programs Technical Readiness

Empowering Your Team for Seamless Apple Deployment

At HCS Technology Group, we specialize in guiding organizations through the technical readiness process essential for a successful Apple device deployment. Our Apple Programs Technical Readiness evaluation equips your team with the knowledge and tools needed to confidently manage and sustain your Apple ecosystem.

Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS perform a health check on your Jamf Pro server.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

Christopher Holmes

Friday, August 23, 2024

Professional Experience

Apple:

Christopher is an Apple Certified Trainer and part of Apple Professional Services (APS), which allows him work on behalf of Apple, Inc.

Jamf:

Christopher is a Jamf Service Delivery engineer and trainer, which allows him to work on behalf of Jamf.

Certifications

Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Trainer
Jamf Certified Trainer
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Integrator
Jamf Certified Associate
Jamf Certified Security Admin
Jamf Certified Expert
Certified Wireless Technology Specialist
Certified Wireless Specialist
Certified Wireless Technician
Addigy Certified Expert
Mosyle ACN Certified Admin
Daylite Certified Expert
Microsoft Certified Trainer
Google IT Support Professional
G-Suite Administrator Fundamentals
Microsoft 365 Certified: Teams Administrator Associate
Microsoft 365 Certified: Fundamentals
Microsoft Certified: Azure Fundamentals

Speaking Engagements

Session Presenter: Mactech
Session Presenter: CES
Session Presenter: ACEs
Session Presenter: Addigy User Summit
Session Presenter: Jamf Nation User Conference

Professional Associations

Apple Premium Technical Partner
Jamf Integrator
Professional Photographers of America

Education

Louisiana State University at Eunice, Associate of Arts
New Orleans Baptist Theological Seminary, Associate of Arts
New Orleans Baptist Theological Seminary, Bachelor of Arts
Louisiana Christian Univeristy, Certificate in Project Management
Louisiana State University at Shreveport, Master of Business Administration

Matt Greif

Friday, August 23, 2024

Professional Experience

Building Conservation Associates:

Responsible for handling a multi-platform environment for architectural conservation firm based in NYC. This included security, training, hardware/software maintenance, and network & server management.

FilBen Development:

Lead Engineer for an organization that manages multiple Assisted Living Facilities. Notable projects include Wireless System Upgrade, File Server and Workstation Management, and Cyber Security Implementation.

Certifications

Apple Certified Support Professional
Apple Certified Systems Administrator
Apple Certified Trainer
Jamf - Certified Tech
Jamf - Certified Casper Administrator
Daylite Certified Expert
G-Suite Administrator Fundamentals
Google IT Support Professional
Certified Wireless Specialist
Certified Wireless Technician

Professional Associations

Apple Premium Technical Partner

Education

University at Albany - Albany, NY - Class of 2012

Samuel Valencia

Monday, August 5, 2024

Professional Experience

Columbia University:

Successfully developed and deployed iPad/iPhone Mobility solutions, focusing specifically on Mobile Device Management (MDM), Mobile Application Management (MAM) and Mobile Content Management (MCM). Worked directly with Columbia Business School staff to implement iOS devices as a core part of their executive training program.

Building Conservation Associates:

Responsible for handling multi-platform environment for architectural conservation firm based in NYC. This included security, training, hardware/software maintenance, and network & server management.

Apple:

One of a small group of Apple Certified Trainers throughout the United States working directly with Apple to deliver a new wave of mobility courses focusing on iOS devices in business.

Jamf:

Sam is a Jamf Pro Trainer and travels the country teaching courseware by Jamf to assist other technicians in becoming certified in the product. He is also a Jamf JumpStart Integrator, assisting organizations in implementing Jamf Pro into their environments.

Certifications

Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Trainer
Jamf Certified Integrator
Jamf Certified Trainer
Jamf Certified Associate
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Expert
Addigy Certified Expert
Mosyle ACN Certified Admin
Certified Wireless Technology Specialist
Certified Wireless Specialist
Certified Wireless Technician

Course Development

Peachpit Learn By Video Series: Command Line Administration for OS X
Peachpit Learn By Video Series: Fundamentals of Profile Manager
Peachpit Learn By Video Series: Profile Manager with Apple Deployment
Peachpit Learn By Video Series: Imaging on OS X
Peachpit Learn By Video Series: Lifecycle Management for OS X
CompTIA: Apple OS X Mountain Lion Directory Services Exam
OS X 301 Directory Services: Mountain Lion OS X 10.8

Professional Associations

Apple Premium Technical Partner
Filemaker Business Alliance

Education

University of Connecticut – Bachelor of Arts, Storrs, CT 1992 – 1996

Adam Karneboge

Monday, August 5, 2024

Professional Experience

Peachpit Press and Apple, Inc.:

Technical editor for OS X Support and Server Essentials workbooks for 10.7, and reference guide and exercises for OS X Support Essentials for 10.8, OS X Support and Server Essentials for 10.9, 10.10, 10.11, and 10.12

Apple, Inc.:

Professional Services (APS) for Enterprise and Education. Certified Master/Mentor trainer to mentor/coach potential candidate instructors

Peachpit Press:

Author for Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition) (Release May 2016)

Peachpit Press:

Co-author for macOS Support Essentials 10.13 - Apple Pro Training Series: Supporting and Troubleshooting macOS High Sierra (Release December 2017)

Peachpit Press:

Co-author for macOS Support Essentials 10.14 - Apple Pro Training Series: Supporting and Troubleshooting macOS Mojave (Release December 2018)

Peachpit Press:

Co-author for macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina (Release December 2019)

Peachpit Press:

Co-author for macOS Support Essentials 11 - Apple Pro Training Series: Supporting and Troubleshooting macOS Big Sur (Release January 2021)

Peachpit Press:

Co-author for macOS Support Essentials 12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Monterey (Release January 2022)

Certifications

Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Technical Coordinator
Apple Certified System Administrator
Apple Certified Trainer
Certified JSS Administrator
Jamf Certified Associate
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Integrator
Jamf Certified Trainer
Jamf Certified Expert
CWNP Certified Wireless Specialist
CWNP Certified Wireless Technician

Course Development

Apple Pro Training Series: OS X Support Essentials 10.10, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.10, Technical Editor
YOS 101: OS X Support Essentials v10.10, Technical Editor
YOS 201: OS X Server Essentials v10.10, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.8, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.7 Workbook, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.7 Workbook, Technical Editor
MAV 101: OS X Support Essentials v10.9, Technical Editor
MAV 201: OS X Server Essentials v10.9, Technical Editor
MT Lion 101: OS X Support Essentials v10.8, Technical Editor
Lion 101: OS X Support Essentials v10.7, Technical Editor
Lion 201: OS X Server Essentials v10.7, Technical Editor
Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition), Co-author
Apple Pro Training Series: OS X Support Essentials 10.11, Technical Editor
Apple Pro Training Series: OS X Server 5.0 Essentials, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.12, Technical Editor
Apple Pro Training Series: macOS Support Essentials 10.13, Co-author
Apple Pro Training Series: macOS Support Essentials 10.14, Co-author
Apple Pro Training Series: macOS Support Essentials 10.15, Co-author
Apple Pro Training Series: macOS Support Essentials 11, Co-author
Apple Pro Training Series: macOS Support Essentials 12, Co-author

Professional Associations

Apple Premium Technical Partner

Education

Dominican University - Bachelor of Arts, River Forest, IL 1998-2002

Craig Cohen

Monday, August 5, 2024

Professional Experience

MetLife/CIGNA/Bloomberg/WWE

Successfully developed and deployed Apple as a choice, focusing specifically on Mobile Device Management (MDM), Identity Management (SSO), and Security compliance.

Aetna

Responsible for piloting a large-scale Apple Mac Enterprise Deployment. This included security, compliancy, provisioning, quality assurance testing, life cycle management and high-level technical training.

Apple

Apple Profession Training – Instructional Design, Certified Master Trainer to mentor/coach potential candidate instructors. Craig is part of Apple Professional Services (APS), which allows the HCS team to work on behalf of Apple, Inc.

Certifications

Apple Mentor Trainer
Apple Certified Support Professional
Apple Certified IT Professional
Jamf Educator
Jamf Certified Tech - Jamf School
Jamf Certified Associate - Jamf Pro
Jamf Certified Tech - Jamf Pro
Jamf Certified Admin - Jamf Pro
Jamf Certified Expert - Jamf Pro
Jamf Certified Associate - Jamf Protect
Jamf Certified Admin - Jamf Protect
Jamf Security Consultant
Jamf Management Consultant
Jamf Management Engineer
Jamf Management Integrator
Mosyle Certified Admin
Certified Wireless Specialist
Certified Wireless Technician

Course Development

CompTIA: Mobility+ Subject Matter Expert
Apple Device Support
Apple Deployment and Management
Technical Editor: Managing Apple Devices

Speaking Engagements

Session Presenter: MacTech
Session Presenter: ACEs
Session Presenter: MacIT
Session Presenter: MacWorld

Professional Associations

Apple Premium Technical Partner
Jamf Integrator
Filemaker Business Alliance

Education

State University of NY at Stony Brook
Stony Brook, NY 1988 – 1993
How to Configure Passkeys for Your Microsoft Account
How to Configure Okta Platform SSO Simplified Setup on macOS with Jamf Pro
Simplified Setup for Platform Single Sign-on for Mac (Jamf Pro + Intune)
Certificates and Tokens
Configure Custom USB Drive Restrictions with Notifications
Managed Service Configurations with Blueprints in Jamf Pro
How to Configure Jamf Connect with Microsoft Entra ID
How to Create Passkeys
Deploy Apple Software Beta Updates with Jamf Pro Blueprints without an Apple Account
Travel and Border Crossing Data Security Considerations
Trusted by organizations worldwide
PepsiCo
Barnes & Noble
LIV Golf
NYC Department of Education
Morgan Stanley
Bloomberg
The American Red Cross
ILA
Cigna
David Yurman
Company

HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Technology Group offers MDM-related services to customers so HCS Technology Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Technology Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Jamf Service Provider3 d61da94b

To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

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Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

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Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

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Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

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Mobility
Support

Latest Blogs

The latest problem-solving articles by Apple Certified Professionals.

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Latest Technical Articles

Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

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How to Configure Passkeys for Your Microsoft Account

Microsoft is rolling out passkey support across Apple, Windows, and Google platforms and is making...

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How to Configure Okta Platform SSO Simplified Setup on macOS with Jamf Pro

Okta FastPass provides passwordless, phishing-resistant user authentication, layered on top of...

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Simplified Setup for Platform Single Sign-on for Mac (Jamf Pro + Intune)

Simplified Setup for Platform SSO is a macOS 26 feature that streamlines Automated Device...

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Certificates and Tokens

This article explains the differences between certificates and tokens in Apple ecosystems,...

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Speak with an Apple Certified expert today

We’d love to discuss your business challenges, even if you’re not sure what your next step is. No pitch, no strings attached.

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