Apple Configurator 2: Enabling Debug level logging in Apple Configurator 2 (v2.4)

Download the PDF

1. Quit Apple Configurator, if it is running.
2. Launch Terminal from your Utilities Folder
3. Execute the following command in Terminal:

defaults write ~/Library/Containers/com.apple.configurator.ui/Data/Library/Preferences/com.apple.configurator.ui.plist ACULogLevel -string ALL

4. Launch Apple Configurator 2.
5. Reproduce the problem.
6. In Apple Configurator 2, select the device and Get Info on it. Select Console. 
    *Use the Filter field to find the problem.

AC2 Verbos

If you find the logs too detailed, run the following in Terminal:

defaults delete ~/Library/Containers/com.apple.configurator.ui/Data/Library/Preferences/com.apple.configurator.ui.plist ACULogLevel

Locations
New York
ConnecticutFloridaLouisianaChicago 

Tel: (866) 518-9672

Corporate Headquarters
New York

3900 Veteran's Memorial Hwy. Suite 110
Bohemia, NY 11716
Tel: (866) 518-9672
hcs-ny@hcsonline.com

Connecticut

65 High Ridge Road #510
Stamford, CT 06905
Tel: (866) 518-9672
hcs-ct@hcsonline.com

Florida

3321 SW 194th Terrace
Miramar, FL 33029
Tel: (866) 518-9672
hcs-fl@hcsonline.com

Louisiana

218 Barksdale Drive
Broussard LA 70518
hcs-la@hcsonline.com

Chicago

4 Knollwood Place
Joliet, IL 60433
hcs-il@hcsonline.com

London

10 Grosvenor Court
Rayners Road
London SW15 2AX UK

Apple Consultants Network