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Monday, August 5, 2024
Professional Experience
Columbia University:
Successfully developed and deployed iPad/iPhone Mobility solutions, focusing specifically on Mobile Device Management (MDM), Mobile Application Management (MAM) and Mobile Content Management (MCM). Worked directly with Columbia Business School staff to implement iOS devices as a core part of their executive training program.
Building Conservation Associates:
Responsible for handling multi-platform environment for architectural conservation firm based in NYC. This included security, training, hardware/software maintenance, and network & server management.
Apple:
One of a small group of Apple Certified Trainers throughout the United States working directly with Apple to deliver a new wave of mobility courses focusing on iOS devices in business.
Jamf:
Sam is a Jamf Pro Trainer and travels the country teaching courseware by Jamf to assist other technicians in becoming certified in the product. He is also a Jamf JumpStart Integrator, assisting organizations in implementing Jamf Pro into their environments.
Certifications
Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Trainer
Jamf Certified Integrator
Jamf Certified Trainer
Jamf Certified Associate
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Expert
Addigy Certified Expert
Mosyle ACN Certified Admin
Certified Wireless Technology Specialist
Certified Wireless Specialist
Certified Wireless Technician
Course Development
Peachpit Learn By Video Series: Command Line Administration for OS X
Peachpit Learn By Video Series: Fundamentals of Profile Manager
Peachpit Learn By Video Series: Profile Manager with Apple Deployment
Peachpit Learn By Video Series: Imaging on OS X
Peachpit Learn By Video Series: Lifecycle Management for OS X
CompTIA: Apple OS X Mountain Lion Directory Services Exam
OS X 301 Directory Services: Mountain Lion OS X 10.8
Professional Associations
Apple Consultants Network
Filemaker Business Alliance
Education
University of Connecticut – Bachelor of Arts, Storrs, CT 1992 – 1996
Monday, August 5, 2024
Highlighted Projects
Henry Schein: Successfully developed and deployed the Xsan solution for the Video Production Team at Henry Schein. This solution that was designed from the ground up and included everything from Equipment procurement, Fibre / Cat 6 Installation, Backup, and Deployment of the Xsan workstations and Servers.
MetLife: Successfully deployed an iPad MDM solution for MetLife. This project included everything from iPad Procurement, Product Registration, Configuration, MDM Solution, Inventory Documentation, Deployment, and Support.
Manhattan Neighborhood Network Successfully migrated from mac servers to a Windows 2016 server solution integrated with Apple Enterprise connect, Apple Business Manager, and Jamf Pro. This will allow Manhattan Neighborhood Network to fully manage all of their apple devices and move forward with current supportable technologies.
Certifications
Apple Certified Support Professional
Apple Certified IT Professional
Apple Enterprise Connect Integrator
Apple Xsan2 Administrator
Jamf Certified Associate - Jamf Pro
Jamf Certified Tech - Jamf Pro
Jamf Certified Admin - Jamf Pro
Jamf Certified Expert - Jamf Pro
Certified Wireless Specialist
Certified Wireless Technology Specialist
Certified Wireless Technician
Course Development
Technical Editor: CompTIA Mac OS X Deployment: Lion OS X 302 10.7 course guides
Technical Editor: CompTIA Mac OS X Deployment: Mountain Lion OS X 302 10.8 course guides
Technical Editor: Managing Apple Devices: Deploying and Maintaining iOS 7 and OS X Mavericks Devices
Technical Editor: Managing Apple Devices: Deploying and Maintaining iOS 8 and OS X Yosemite Devices
Technical Editor: Apple Mobile Technical Competency course guide for 2013
Author of Imaging, Deployment, and Lifecycle Management Class for OS X Mavericks 10.9 and OS X Yosemite 10.10
Peachpit Learn By Video Series: Imaging on OS X
Peachpit Learn By Video Series: Lifecycle Management for OS X
Professional Associations
Apple Consultants Network
Apple Professional Services
Jamf Integrator
Monday, August 5, 2024
Professional Experience
Peachpit Press and Apple, Inc.:
Technical editor for OS X Support and Server Essentials workbooks for 10.7, and reference guide and exercises for OS X Support Essentials for 10.8, OS X Support and Server Essentials for 10.9, 10.10, 10.11, and 10.12
Apple, Inc.:
Professional Services (APS) for Enterprise and Education. Certified Master/Mentor trainer to mentor/coach potential candidate instructors
Peachpit Press:
Author for Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition) (Release May 2016)
Peachpit Press:
Co-author for macOS Support Essentials 10.13 - Apple Pro Training Series: Supporting and Troubleshooting macOS High Sierra (Release December 2017)
Peachpit Press:
Co-author for macOS Support Essentials 10.14 - Apple Pro Training Series: Supporting and Troubleshooting macOS Mojave (Release December 2018)
Peachpit Press:
Co-author for macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina (Release December 2019)
Peachpit Press:
Co-author for macOS Support Essentials 11 - Apple Pro Training Series: Supporting and Troubleshooting macOS Big Sur (Release January 2021)
Peachpit Press:
Co-author for macOS Support Essentials 12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Monterey (Release January 2022)
Certifications
Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Technical Coordinator
Apple Certified System Administrator
Apple Certified Trainer
Certified JSS Administrator
Jamf Certified Associate
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Integrator
Jamf Certified Trainer
Jamf Certified Expert
CWNP Certified Wireless Specialist
CWNP Certified Wireless Technician
Course Development
Apple Pro Training Series: OS X Support Essentials 10.10, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.10, Technical Editor
YOS 101: OS X Support Essentials v10.10, Technical Editor
YOS 201: OS X Server Essentials v10.10, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.8, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.7 Workbook, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.7 Workbook, Technical Editor
MAV 101: OS X Support Essentials v10.9, Technical Editor
MAV 201: OS X Server Essentials v10.9, Technical Editor
MT Lion 101: OS X Support Essentials v10.8, Technical Editor
Lion 101: OS X Support Essentials v10.7, Technical Editor
Lion 201: OS X Server Essentials v10.7, Technical Editor
Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition), Co-author
Apple Pro Training Series: OS X Support Essentials 10.11, Technical Editor
Apple Pro Training Series: OS X Server 5.0 Essentials, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.12, Technical Editor
Apple Pro Training Series: macOS Support Essentials 10.13, Co-author
Apple Pro Training Series: macOS Support Essentials 10.14, Co-author
Apple Pro Training Series: macOS Support Essentials 10.15, Co-author
Apple Pro Training Series: macOS Support Essentials 11, Co-author
Apple Pro Training Series: macOS Support Essentials 12, Co-author
Professional Associations
Apple Consultants Network
Education
Dominican University - Bachelor of Arts, River Forest, IL 1998-2002
Monday, August 5, 2024
Professional Experience
MetLife/CIGNA/Bloomberg/WWE
Successfully developed and deployed Apple as a choice, focusing specifically on Mobile Device Management (MDM), Identity Management (SSO), and Security compliance.
Aetna
Responsible for piloting a large-scale Apple Mac Enterprise Deployment. This included security, compliancy, provisioning, quality assurance testing, life cycle management and high-level technical training.
Apple
Apple Profession Training – Instructional Design, Certified Master Trainer to mentor/coach potential candidate instructors. Craig is part of Apple Professional Services (APS), which allows the HCS team to work on behalf of Apple, Inc.
Certifications
Apple Mentor Trainer
Apple Certified Support Professional
Apple Certified IT Professional
Jamf Educator
Jamf Certified Tech - Jamf School
Jamf Certified Associate - Jamf Pro
Jamf Certified Tech - Jamf Pro
Jamf Certified Admin - Jamf Pro
Jamf Certified Expert - Jamf Pro
Jamf Certified Associate - Jamf Protect
Jamf Certified Admin - Jamf Protect
Jamf Security Consultant
Jamf Management Consultant
Jamf Management Engineer
Jamf Management Integrator
Mosyle Certified Admin
Certified Wireless Specialist
Certified Wireless Technician
Course Development
CompTIA: Mobility+ Subject Matter Expert
Apple Device Support
Apple Deployment and Management
Technical Editor: Managing Apple Devices
Speaking Engagements
Session Presenter: MacTech
Session Presenter: ACEs
Session Presenter: MacIT
Session Presenter: MacWorld
Professional Associations
Apple Consultants Network
Jamf Integrator
Filemaker Business Alliance
Education
State University of NY at Stony Brook
Stony Brook, NY 1988 – 1993
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