Yosemite 101+201: Apple Certified Technical Coordinator 10.10 Bootcamp

bookcovers1010Course Description 

The Apple Certified Technical Coordinator (ACTC) 10.10 Boot Camp is a combined delivery of the Yosemite 101 and Yosemite 201 courses and associated certification exams. This hands-on course provides an in-depth exploration of functionality and troubleshooting in OS X and the best methods for effectively supporting users of OS X systems.

This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered. 

Who Should Attend

This course is a compressed delivery of 2 courses, and should be attended only by those who are already familiar with the concepts and comfortable working at a quick pace. ACTC Bootcamp is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using OS X Server or support Mac users, technical support personnel in businesses that use Mac computers for general productivity or creative design, and technical coordinators or power users who manage networks of computers running OS X — such as teachers and technology specialists who manage classroom networks or computer labs.

What You Will Learn

• The troubleshooting process and how to become more efficient with available tools and resources
• Mac OS X v10.10 features in depth, including how to find additional information
• How to prepare for Apple Certified Support Professional certification


Prerequisites

Students should have the following prerequisite knowledge prior to attending this course:

• Basic OS X knowledge
• Basic troubleshooting experience
• Experience with OS X in a network environment


Course Outline

• Refer to the Yosemite 101 and Yosemite 201 course outlines.

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