Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS preform a health check on your Jamf Pro Server.

Essential Utilities for Apple IT Administrators

Managing Apple technology in an enterprise or educational environment requires the right tools to ensure efficiency, security, and seamless user experiences. Our suite of IT utilities is designed to simplify device deployment, streamline management, and enhance security for macOS and iOS devices.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

Chicago

4 Knollwood Place

Wednesday, August 14, 2024
Monday, August 5, 2024

Professional Experience

Peachpit Press and Apple, Inc.:

Technical editor for OS X Support and Server Essentials workbooks for 10.7, and reference guide and exercises for OS X Support Essentials for 10.8, OS X Support and Server Essentials for 10.9, 10.10, 10.11, and 10.12

Apple, Inc.:

Professional Services (APS) for Enterprise and Education. Certified Master/Mentor trainer to mentor/coach potential candidate instructors

Peachpit Press:

Author for Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition) (Release May 2016)

Peachpit Press:

Co-author for macOS Support Essentials 10.13 - Apple Pro Training Series: Supporting and Troubleshooting macOS High Sierra (Release December 2017)

Peachpit Press:

Co-author for macOS Support Essentials 10.14 - Apple Pro Training Series: Supporting and Troubleshooting macOS Mojave (Release December 2018)

Peachpit Press:

Co-author for macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina (Release December 2019)

Peachpit Press:

Co-author for macOS Support Essentials 11 - Apple Pro Training Series: Supporting and Troubleshooting macOS Big Sur (Release January 2021)

Peachpit Press:

Co-author for macOS Support Essentials 12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Monterey (Release January 2022)

Certifications

Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Technical Coordinator
Apple Certified System Administrator
Apple Certified Trainer
Certified JSS Administrator
Jamf Certified Associate
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Integrator
Jamf Certified Trainer
Jamf Certified Expert
CWNP Certified Wireless Specialist
CWNP Certified Wireless Technician

Course Development

Apple Pro Training Series: OS X Support Essentials 10.10, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.10, Technical Editor
YOS 101: OS X Support Essentials v10.10, Technical Editor
YOS 201: OS X Server Essentials v10.10, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.8, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.7 Workbook, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.7 Workbook, Technical Editor
MAV 101: OS X Support Essentials v10.9, Technical Editor
MAV 201: OS X Server Essentials v10.9, Technical Editor
MT Lion 101: OS X Support Essentials v10.8, Technical Editor
Lion 101: OS X Support Essentials v10.7, Technical Editor
Lion 201: OS X Server Essentials v10.7, Technical Editor
Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition), Co-author
Apple Pro Training Series: OS X Support Essentials 10.11, Technical Editor
Apple Pro Training Series: OS X Server 5.0 Essentials, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.12, Technical Editor
Apple Pro Training Series: macOS Support Essentials 10.13, Co-author
Apple Pro Training Series: macOS Support Essentials 10.14, Co-author
Apple Pro Training Series: macOS Support Essentials 10.15, Co-author
Apple Pro Training Series: macOS Support Essentials 11, Co-author
Apple Pro Training Series: macOS Support Essentials 12, Co-author

Professional Associations

Apple Consultants Network

Education

Dominican University - Bachelor of Arts, River Forest, IL 1998-2002
Trusted by organizations worldwide
The American Red Cross
Bose
Morgan Stanley
Barnes & Noble
Apple Computer
PepsiCo
Cigna
Company

HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Tech Group offers MDM-related services to customers so HCS Tech Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Tech Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Jamf Service Provider3 d61da94b

To help ensure customer success, all sales of Jamf Pro include new customer onboarding services. We understand organizations have different needs and experience. Therefore, we offer a variety of onboarding services with multiple delivery methods and levels of training. Jamf will work with you to determine which option is the most efficient and effective for you and your organization:

  • Our full-service, personalized onboarding offerings are delivered by a Jamf Pro expert at your location.
  • Jamf remote onboarding services provide personalized sessions by a Jamf Pro expert utilizing remote connection tools.
  • For qualified customers in the US and APAC, a self-directed, no-cost onboarding option is also available.

During the personalized Jamf onboarding sessions, a Jamf Pro expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, the trainer will familiarize you with Jamf Pro features and configurations, provide workflow recommendations, review support resources available, and introduce you to additional training and certification options. Jamf’s self-directed onboarding is provided through a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

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Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

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Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

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Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

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Mobility
Support

Latest Technical Articles

Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

Offboard a Mac Computer Using Jamf Pro and Apple Business Manager

This guide outlines the steps to properly offboard a Mac computer from Jamf Pro when an...

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How to Configure Jamf Pro SMTP with Google Authentication

Configure Jamf Pro to use Google Authentication for SMTP enhances security, ensures compliance,...

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How to Configure Jamf Pro SMTP to Use the Microsoft Graph API

Configuring Jamf Pro to use the Microsoft Graph API for SMTP enhances security, ensures...

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Retrieve AppleCare Expiration for Mac Computers Using Jamf Pro

This guide provides a practical solution by demonstrating how to utilize Jamf Pro’s API roles,...

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