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Mobility

Backup Policy

HCS Technology Group requires a minimal data backup policy be in place for all of its clients.  The purpose of the minimal backup policy of HCS Technology Group is to define the need for performing periodic computer system backups to ensure that critical data and archives are adequately preserved and protected against data loss and destruction. 

Data can be destroyed by system malfunction, accidental or intentional means. Adequate backups will allow data to be readily recovered as necessary. The ongoing availability of data is critical to the operation of your business. In order to minimize any potential loss or corruption of this data, clients are responsible for having a backup system in place that ensures that data is adequately backed up by establishing and following an appropriate system backup procedure.

MINIMAL BACKUP POLICY

The minimal backup policy stipulates the following:
  • One full back up per week
  • One Incremental or differential per week
  • Rotate a Backup Tape Set off-site once per week
  • Rotate at least One Backup Tape set on a scheduled day to day or weekly backup
  • When Recycling tapes:
    • If it’s a set of tapes that are recycled every week, the sets should be replaced after 6 months of use
    • If a set a tapes are used and archived, the recycling period of the set should not exceed  more than 2 times. After 3 Years, the tapes should Be replaced
  • Archive: Minimally, 1 year from date of archive

HCS Technology Group is in no way liable for loss of client data. Under no circumstances will HCS Technology Group be held accountable for any loss of client data. By not taking the recommendations of HCS Technology Group with regard to the implementation of a backup system for your data, you, the client acknowledge that you forfeit the right to hold HCS Technology Group accountable for any and all technical errors, including loss of user files (client data.)

HCS Technology Group is not responsible for circumstances beyond its control, including without limitation, actions of third parties, force majeure, Acts of God, natural disasters, or similar circumstances. Further, HCS Technology Group does not provide any warranties with respect to its services, and specifically disclaims any warranty of merchantability or suitability for particular purposes.

You agree to indemnify and hold HCS Technology Group harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including, without limitation, attorneys’ fees and costs) resulting from or in connection with your not using an HCS Technology Group recommended backup system.

If you do not implement an HCS Technology Group back up system, you acknowledge the above mentioned terms and acknowledge that HCS Technology Group is in no way guaranteeing the integrity and/or security of your files. 



pdfDownload the PDF.

Minimal Data Backup Policy and Disclaimer

HCS Technology Group requires a minimal data backup policy be in place for all of its clients.  The purpose of the minimal backup policy of HCS Technology Group is to define the need for performing periodic computer system backups to ensure that critical data and archives are adequately preserved and protected against data loss and destruction. 

Data can be destroyed by system malfunction, accidental or intentional means. Adequate backups will allow data to be readily recovered as necessary. The ongoing availability of data is critical to the operation of your business. In order to minimize any potential loss or corruption of this data, clients are responsible for having a backup system in place that ensures that data is adequately backed up by establishing and following an appropriate system backup procedure.

MINIMAL BACKUP POLICY

The minimal backup policy stipulates the following:

  • One full back up per week
  • One Incremental or differential per week
  • Rotate a Backup Tape Set off-site once per week
  • Rotate at least One Backup Tape set on a scheduled day to day or weekly backup
  • When Recycling tapes:
    • If it’s a set of tapes that are recycled every week, the sets should be replaced after 6 months of use
    • If a set a tapes are used and archived, the recycling period of the set should not exceed  more than 2 times. After 3 Years, the tapes should Be replaced
  • Archive: Minimally, 1 year from date of archive

HCS Technology Group is in no way liable for loss of client data. Under no circumstances will HCS Technology Group be held accountable for any loss of client data. By not taking the recommendations of HCS Technology Group with regard to the implementation of a backup system for your data, you, the client acknowledge that you forfeit the right to hold HCS Technology Group accountable for any and all technical errors, including loss of user files (client data.)

HCS Technology Group is not responsible for circumstances beyond its control, including without limitation, actions of third parties, force majeure, Acts of God, natural disasters, or similar circumstances. Further, HCS Technology Group does not provide any warranties with respect to its services, and specifically disclaims any warranty of merchantability or suitability for particular purposes.

You agree to indemnify and hold HCS Technology Group harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including, without limitation, attorneys’ fees and costs) resulting from or in connection with your not using an HCS Technology Group recommended backup system.

If you do not implement an HCS Technology Group back up system, you acknowledge the above mentioned terms and acknowledge that HCS Technology Group is in no way guaranteeing the integrity and/or security of your files. 

 

pdfDownload the PDF.

Mobility-Strategy

Mobility-Strategy

Apple Recognized Mobile Technical Expert (MTC)

A comprehensive mobile strategy embraces consumer technologies, including a bring-your-own-device policy and access to applications under an app store model. No chief information officer (CIO) wants to put the brakes on productivity and innovation. But incorporating mobile devices into an enterprise-wide IT strategy presents some complex challenges. We can help you create a mobile device strategy that gives your workforce the flexibility to work when and where they choose — using their own mobile devices or the company-owned devices.

Successfully developing, designing, and deploying mobile devices and applications will be the cornerstone to your company's future success and your advancing career.

We can help you formulate a plan to:
  • Gather your requirements and understand your options
  • Prepare for IT consumerization (incorporating consumer devices in your enterprise)
  • Streamline deployment, testing and compliance
  • Simplify lifecycle management
  • Ensure security throughout your mobile ecosystem

Read more: Mobility-Strategy

Mobility-Training and Support

Mobility-Training and Support

Apple Recognized Mobile Technical Expert (MTC)

Are you interested in managing your employees’ mobile devices, or training them on how iOS or iPadOS works?

HCS Technology Group can help with the use of Apple Configurator software and various MDM solutions. Mobile Device Management (MDM) translates into better use of your employees’ time and can ensure company policy is enforced for all mobile devices. Even mundane tasks like setting up email or VPN accounts are a thing of the past, thus freeing up employees to focus on your customers instead of fumbling with their iPad or iPhone. In conjunction with HCS Technology Group's training and support, employees will be better prepared in the field. Also, new employee setup is no longer a fearful task for managers as device enrollment makes setup a breeze. Ongoing support for devices using MDM makes applying updates for all devices just a few clicks away instead of hours of running updates one at a time in iTunes. Finally, you can relax knowing that if any managed device becomes lost or stolen, it can be remotely wiped.

You can be rest assured with HCS Technology Group's training, support, and Mobile Device Management solutions. Give us a call or email us to get the details.

Read more: Mobility-Training and Support

Mobility-Management

Mobility-Management

Apple Recognized Mobile Technical Expert (MTC)

With mobile devices becoming ubiquitous and applications flooding the market, mobile monitoring is growing in importance. Numerous vendors help mobile device manufacturers, content portals and developers test and monitor the delivery of their mobile content, applications and services. This testing of content is done in real time by simulating the action of thousands of customers and detecting and correcting bugs in the applications. 

Companies are alarmed at the rate of employee adoption of mobile devices to access corporate data. MDM (Mobile Device Management) is now touted as a solution for managing these devices in the workplace.
By controlling and protecting the data and configuration settings for all mobile devices in the network, MDM can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime is a business policy of employees bringing personally owned mobile devices to their place of work and using those devices to access privileged company resources such as email, file servers and databases while still accessing their personal applications and data. BYOD is making significant inroads in the business world, with about 90% of employees already using their own technology (in at least a limited capacity) at work. In most cases, businesses simply can't block the trend. Some believe that BYOD may help employees be more productive. Others say it increases employee morale and convenience by using their own devices and makes the company look like a flexible and attractive employer. Left un-managed, this practice has resulted in data breaches.

Mobile application management (MAM)

Enterprise MAM has been driven by the widespread adoption and use of mobile devices in business settings. The BYOD (Bring Your Own Device) phenomenon is a factor behind mobile application management, with personal PC, smartphone and tablet use in business settings (vs. business-owned devices) rising from 31 percent in 2010 to 41 percent in 2011. When an employee brings a personal device into an enterprise setting, MAM enables the corporate IT staff to provision the device, download appropriate applications, control access to back-end data, and “wipe” the device if it is lost, or when its owner no longer works with the company. 

Use of mobile devices in the workplace is also being driven from above. According to Forrester Research, businesses now see mobile as an opportunity to drive innovation across a wide range of business processes. Forrester issued a forecast in August 2011 predicting that the “mobile management services market” would reach $6.6 billion by 2015 – a 69 percent increase over a previous forecast issued six months earlier. 

Citing the plethora of mobile devices in the enterprise – and a growing demand for mobile apps from employees, line-of-business decision-makers, and customers – the report states that organizations are broadening their “mobility strategy” beyond mobile device management to “managing a growing number of mobile applications.”

Mobile Content Management System (MCMS)

Demand for mobile content management increased as mobile devices became increasingly ubiquitous and sophisticated. MCMS technology initially focused on the business to consumer (B2C) mobile market place with ringtones, games, text-messaging, news, and other related content. Since, mobile content management systems have also taken root in business to business (B2B) and business to employee (B2E) situations, allowing companies to provide more timely information and functionality to business partners and mobile workforces in an increasingly efficient manner. A 2008 estimate put global revenue for mobile content management at US$8 billion.

Read more: Mobility-Management


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