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Consumer Services

Yes, we do make house calls.

Consulting

HCS Technology Group realizes that most people are only taking advantage of a small portion of the real potential of their computers, iPads, and iPhones.  Most people don't have the time to read manuals, experiment with their software, or keep up with the latest technology. HCS works closely with our clients to help them take advantage of all of the capabilities of their existing computers, devices, and software.  We also work with you for moving forward as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

Services

  • New Mac Installation and Configuration - We will come to your home, unpack, set-up, and connect your new Mac and accessories.
  • New iPad and iPhone setup - We will come to your home and assist you in setting up your new iPad and/or iPhone including migrating from your old device to your new device.
  • New Apple TV and Apple Watch - We will come to your home and assist you in setting up your new Apple TV and Apple Watch.
  • Training - Getting started with your Mac can include :
    • macOS fundamentals training such as accessing the Internet and setting up and using Mail, Contacts, Calendar, Reminders, Messages, and Notes.
    • Creativity basics such as using: iTunes, Photos, iMovie, and GarageBand.
    • Productivity basics such as using: Keynote for presentations, Numbers for spreadsheets, and Pages for word processing.
    • Setting up and using Email & Internet Services (iCloud, Google, Yahoo, Outlook.com, Cloud Backup)
    • Setting up and using Cloud storage including iCloud, Dropbox, Google Drive, Microsoft OneDrive.
    • Orientation when migrating from a Windows environment to macOS.
  • Troubleshooting – No more head scratching. Let us find the problem and fix it for you.
  • macOS Migration – You may want to take advantage of the latest features of macOS by migrating from Windows to macOS, upgrading your older macOS to the most current version, or you might want to upgrade your applications. HCS can do this for you.
  • Network/Wireless Installation and Configuration – You can have a wireless network in your home and take advantage of Apple’s line of Airport products as well as Bluetooth technology. Let HCS show you how.
  • iPhone, iPad, iPod Family and iTunes - HCS can show you how to synchronize iTunes with your iDevices, and additional uses for your iDevices besides listening to music, making phone calls or browsing the web. 
  • iCloud - Getting the most out of iCloud and securing your Apple ID
  • Backing up your Mac - How to protect your investment: We will help you setup a backup system for your computer and devices and show you how to restore your backups in the event of an event requiring data recovery.
  • Photos - How to get the most out of your digital photo experience using your digital camera, your photo printer, and your photo scanner – Tutorials using Slideshows, Presentations, Photo books, and more.
  • iMovie, Garage Band and your digital recorder – Put it all together and add music with iTunes and/or GarageBand
  • Cross Platform – macOS or Windows. You can share printers, data, and other accessories.
  • Phone Support

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Locations


New York

Connecticut
Florida
Louisiana
Chicago

Corporate Headquarters
New York

80 Orville Drive Suite 100
Bohemia, NY 11716
Tel: (866) 518-9672
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Connecticut

65 High Ridge Road #510
Stamford, CT 06905
Tel: (866) 518-9672
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Florida

3321 SW 194th Terrace
Miramar, FL 33029
Tel: (866) 518-9672
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Louisiana

218 Barksdale Drive
Broussard LA 70518
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Chicago

4 Knollwood Place
Joliet, IL 60433
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London

10 Grosvenor Court
Rayners Road
London SW15 2AX UK

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