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Problem-solving by Apple Certified Professionals
Nov
17

New Apple Support Articles

Mac computers with Apple silicon
This article shows you how to identify Macs with Apple Silicon and Macs with Intel Processor
https://support.apple.com/en-us/HT211814


macOS Big Sur is compatible with these computers
This article informs you which Macs are compatible with macOS Big Sur and how much space is needed when upgrading from an older macOS. 
https://support.apple.com/en-us/HT211238

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Nov
02

New Back Tap Feature in iOS 14 Provides Two Customizable Shortcuts

New Back Tap Feature in iOS 14 Provides Two Customizable Shortcuts

We all have things we do regularly on our iPhones, whether it’s checking the weather, searching Google, or invoking the magnifier. Apple has long provided ways of making your most common actions easier to access. You might put an app on your Dock, open Control Center, or take advantage of the triple-press Accessibility shortcut. With iOS 14, Apple has opened up a new and customizable way of triggering actions: Back Tap.

With a double or triple tap on the back of any iPhone 8 or newer running iOS 14, you can invoke any one of a variety of actions, including custom Shortcuts. Sorry, Back Tap isn’t available in iPadOS 14.

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Nov
02

Home Screen Widgets Take Center Stage in iOS 14

Home Screen Widgets Take Center Stage in iOS 14

A significant new feature in iOS 14 is Home screen widgets, information-rich tiles that share space on a Home screen with app icons. iPhone users familiar with Google’s Android smartphone operating system have long clamored for widgets because they provide quick information at a glance, without having to launch an app or swipe right on the Home screen for Today view.

In fact, you could think of iOS 14’s Home screen widgets as having escaped Today view—which is still there and provides access to a scrolling list of widgets that you choose. Widgets do need to be updated for iOS 14 to live on the Home screen and appear at the top of the Today view list. Older widgets remain accessible at the bottom of Today view, and you can add and remove them by tapping Edit at the very bottom of the Today view screen.

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Nov
02

What’s MDM, and Why Is It Useful for Organizations?

What’s MDM, and Why Is It Useful for Organizations?

For those who work in organizations, regardless of size, you know how much effort is involved with coordinating a group’s technology. It can take quite some time to set up a new Mac, iPad, or iPhone with all the right apps, settings, and logins. And that’s just to get started—on an everyday basis, maintaining solid security practices is essential, and support requests are inevitable.

The solution to all this is MDM, or mobile device management, which is a way of centrally administering computers, tablets, and smartphones to simplify setup and ensure peace of mind for both employers and employees. Apple strongly encourages the use of MDM; the company continually enhances the core capabilities that MDM systems expose for IT administrators. If the benefits we outline here interest you, contact us to talk about your needs.

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Nov
02

The Best Apple-Related Gifts for 2020

The Best Apple-Related Gifts for 2020

The holiday shopping season is fast approaching! Given the significant stresses placed on society’s fulfillment, distribution, and delivery systems by the pandemic, we recommend you start thinking about your holiday gift-giving sooner rather than later. Even Apple, which generally does an excellent job predicting demand and shipping products quickly, has been suffering from delays this year. But if you order in time, Apple has a wide variety of products that would make great gifts for your Apple-using loved ones.

AirPods and AirPods Pro

Apple makes two models of its insanely popular wireless earbuds: the original AirPods and the noise-canceling AirPods Pro. Although it’s tempting to assume that the AirPods Pro are simply better than the AirPods, the decision isn’t that simple. The AirPods are cheaper ($159, or $199 with a wireless charging case) and don’t block the ear canal. The AirPods Pro are smaller and cost $249, and you also get active noise cancellation, a customizable fit, a wireless charging case, and sweat and water resistance. However, the AirPods Pro block the ear canal, which many people dislike, and don’t stay in as well for some.

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