HCS: Problem-solving by Apple Certified Professionals

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Jan
02

Use Guided Access to Let Kids and Others Use Your iPhone Temporarily

Use Guided Access to Let Kids and Others Use Your iPhone Temporarily

Let’s get one thing straight. You know that you should never, ever share your iPhone or iPad passcode with anyone you don’t trust implicitly, like a spouse or adult child, right? That’s because, with your iOS passcode, someone could change your Apple ID password, and if you use iCloud for email, completely steal or otherwise abuse your online identity. (Scared? Good. If you’ve given anyone your passcode, go change it right now. We’ll wait.)

So if sharing your passcode is such a terrible idea, how do you let someone else use your iPhone or iPad temporarily? Perhaps you want to let your kid play a game in the car while you focus on tricky winter driving. Or maybe you time running races with an iPhone app and want someone to do the timing without giving them full access to your iPhone. Whatever the reason you want to give someone limited access to a single app in iOS 13, the solution is Guided Access.

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265 Hits
Jan
02

Exercise (Some) Control over How Much Your Location Is Tracked

Exercise (Some) Control over How Much Your Location Is Tracked

The New York Times recently published a bombshell article revealing just how completely our every movement is tracked by companies in the business of selling our locations to advertisers, marketers, and others. Anonymous sources provided the Times with a dataset from a single location-data company that contained 50 billion pings from the phones of more than 12 million Americans over several months in 2016 and 2017. 

This data enabled the Times reporters to track numerous people in positions of power, including military officials, law-enforcement officers, and high-powered lawyers. They were able to watch as people visited the Playboy Mansion, some overnight, and they could see visitors to celebrity estates. Once they identified any particular phone, they could track it wherever it went. Imagine what that data could be used for in the wrong hands.

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284 Hits
Dec
12

macOS: Download previous versions of macOS

macOS 10.15 Catalina
https://support.apple.com/en-us/HT201475

macOS 10.14 Mojave
https://support.apple.com/en-us/HT210190

macOS 10.13 High Sierra
https://support.apple.com/en-us/HT208969

macOS 10.12 Sierra
https://support.apple.com/en-us/HT208202

OS X 10.11 El Capitan
https://support.apple.com/en-us/HT206886

OS X 10.10 Yosemite
https://support.apple.com/en-us/HT210717
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550 Hits
Dec
02

Make Sure to Test Your Backup System with Occasional Restores

Make Sure to Test Your Backup System with Occasional Restores

Did you know that the word for the irrational fear of Friday the 13th is paraskevidekatriaphobia? Neither did we, but what that supposedly unlucky day is good for—whenever it rolls around—is reminding us to test our backup systems. If something does go wrong, backups can save your bacon, but only if they’re actually working. So on Friday the 13th this month, take a few minutes to make sure you can restore files from Time Machine, see if you can boot from your bootable duplicate, and generally verify that your data really is being backed up successfully. And if you’ve already missed the 13th, today is a fine day to make up for it with a quick test.

(Featured image by Adam Engst)

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534 Hits
Dec
02

The iPhone 11 Camera App’s Shutter Button Works Differently—Here’s How

The iPhone 11 Camera App’s Shutter Button Works Differently—Here’s How

With the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max, Apple changed the way the Camera app’s shutter button works in ways that could cause confusion. Tapping it once still takes a single still photo, but if you press and hold on the shutter button, it now captures a quick video. (Previously, pressing and holding on the button took photos in burst mode; to do that on the iPhone 11 models, slide the shutter button to the left.) Once you’ve started taking a quick video, slide your finger to the right to lock recording, so you don’t have to keep holding the button down. Tap the white shutter button to take a still image while recording; tap the red record button to stop recording. For even easier quick video recording, press and hold either of the volume buttons; a single press still takes a photo. Note that quick videos always record with mono sound and at a resolution of 1920-by-1440; for stereo sound and the resolution set in Settings > Camera, use the Camera app’s Video mode.

(Featured image by Agê Barros on Unsplash)

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