Technical professionals. Trusted advisors. Certified expertise.

HCS Blog

Problem-solving by Apple Certified Professionals
Sep
10

Apple Announces iPhone 16 Lineup, Apple Watch Series 10, and AirPods 4

Apple Announces iPhone 16 Lineup, Apple Watch Series 10, and AirPods 4

It’s September, which brings the annual Apple crops: new iPhones, Apple Watches, and AirPods. At its recent Glowtime event, Apple unveiled the new iPhone 16 lineup, Apple Watch Series 10, and AirPods 4, alongside smaller announcements about existing products. As always, the enhancements in the new products are evolutionary, making them attractive to anyone already looking to buy a new iPhone, Apple Watch, or pair of AirPods. But those who are happy with their current Apple devices may not find the changes worth opening their wallets to upgrade. Pre-ordered products will be delivered and become available in stores on September 20.

After the announcement, Apple revealed on its website that all its next-generation operating systems—macOS 15 Sequoia, iOS 18, iPadOS 18, watchOS 11, visionOS 2, tvOS 18, and HomePod Software 18—will ship on September 16. Wait a week or two before upgrading essential devices to avoid any last-minute bugs, and hold off on Sequoia for a few months or until you’re confident your necessary Mac apps are compatible. Regardless of when you upgrade, make a backup right before in case an unexpected problem forces you to erase and restore.

Continue reading
Sep
03

What You Need to Know Before Switching to a New iPhone

What You Need to Know Before Switching to a New iPhone

Are you planning to upgrade to a new iPhone 16? It’s exciting, we know, but it’s best to proceed deliberately when setting up your new iPhone to avoid causing yourself headaches. Follow these instructions when you’re ready to transfer your data—and, for many people, much of your digital life—to the new iPhone. Apple also has a series of videos you can watch.

Update your old iPhone to the latest version of iOS. If you have an Apple Watch, update it to the latest version of watchOS. This process can take some time, so it may be best done overnight before you move data to your new iPhone. Make sure you know your Apple ID and password, and if you have an Apple Watch, its passcode. You will likely have to enter them at least once during this process. Back up your old iPhone to iCloud or your Mac. (If you back up to a Mac, be sure to encrypt the backup, or else it won’t include saved passwords, Wi-Fi settings, browsing history, Health data, and call history.) Or back up to both, for safety’s sake. We prefer iCloud backups because they’re easier and don’t introduce additional variables, like flaky USB cables. If you don’t usually back up to iCloud, Apple will give you temporary iCloud storage to make a backup when moving to a new iPhone. To initiate an iCloud backup, go to Settings > Your Name > iCloud > iCloud Backup and tap Back Up Now.
If you have an Apple Watch, you don’t need to unpair it from your old iPhone at this point in the process. (Later, if the automatic transfer has not worked, you can unpair it manually and pair it again later. If you end up taking the manual route and have a cellular Apple Watch, you’ll be asked if you want to keep or remove your plan. If you’re keeping your Apple Watch to re-pair with your new iPhone, keep the plan.) You shouldn’t need to worry about transferring a SIM card. If you ordered your new iPhone through Apple and connected to your cellular carrier account during purchase, activating the new iPhone should cause it to take over your phone number. The same should be true if you’ve purchased directly through your carrier. Besides, it’s likely that iPhone 16 models sold in the US will rely on eSIM and lack SIM trays like the iPhone 15, so only non-US users might need to transfer the SIM card from the old iPhone to the new one. Even then, it’s better to contact your carrier and get them to activate the new SIM in the new iPhone because old SIMs don’t always support all current cellular features, such as full 5G support. Transfer your data, settings, apps, and purchased content in one of these three ways. None of them will be quick, despite the first one’s name, so initiate the transfer only when you have plenty of time: Quick Start: With the Quick Start feature, content from your old iPhone copies directly from your old iPhone to your new one. We recommend this technique because it’s more likely to preserve app logins, something that’s less true when restoring from an iCloud backup. Put your iPhones next to each other (plugged into power), use the old iPhone to scan the animation on the new one, and then follow the rest of the steps.
iCloud: With this technique, the new iPhone will download your content from your old iPhone’s iCloud backup. Once you’ve joined a Wi-Fi network on the new iPhone and tapped the Restore from iCloud Backup button, you’ll have to select the correct backup—likely the most recent one you just made. Keep your new iPhone plugged into power the entire time to ensure that all your content syncs during this step. Finder or iTunes: With this approach, you’ll restore your old iPhone’s content from a backup made to your Mac. Connect your new iPhone to your Mac using an appropriate cable, open a Finder window (or iTunes on an old Mac), select your device in the left-hand sidebar, click Restore Backup, and choose the appropriate backup—likely the most recent one. Perform post-transfer tasks. Ensure that you can make and receive a phone call. If necessary, pair your Apple Watch with the new iPhone. You’ll also need to pair your Bluetooth accessories—including AirPods—with your new iPhone. Plus, some app data needs to sync to your new iPhone, so open the Mail, Contacts, and Calendar apps and check if they have your data. It could take a few minutes for them to fill up. Apps may request notification permissions again, and you may need to download content and in-app purchases. If you use two-factor authentication with an app like 1Password, Authy, or Google Authenticator, ensure you can get your 2FA codes using your new iPhone. 1Password and Authy are good about providing access to 2FA codes from multiple devices—just log in to your account from each device—but Google Authenticator may require some additional setup since it didn’t initially offer any way to transfer codes to a new phone. Finally, if necessary, set up single sign-on for work or school. If your workplace or school uses a security system like Duo, you’ll likely want to activate your new iPhone and deactivate the old one. Using any device, navigate to a standard single sign-in login screen from your organization, look for a link for managing your logins, click that link, and follow the prompts.

Although Apple works hard to make the process of transferring from an old iPhone to a new one as painless as possible, some things may fail to transfer seamlessly. For that reason, we strongly recommend holding onto your old iPhone for a week or so to ensure the new one can do everything the old one could. During that time, put the new iPhone through its paces with an eye toward checking every app you need.

Continue reading
Sep
03

When Should You Should Upgrade to macOS 15 Sequoia, iOS 18, iPadOS 18, watchOS 11, tvOS 18, and visionOS 2?

When Should You Should Upgrade to macOS 15 Sequoia, iOS 18, iPadOS 18, watchOS 11, tvOS 18, and visionOS 2?

The calendar has flipped over to September, so Apple will soon release major upgrades for all its operating systems. iOS 18 and watchOS 11 will undoubtedly ship alongside new iPhone and Apple Watch models mid-month. iPadOS 18 is likely to accompany iOS 18, as are tvOS 18 and visionOS 2. Although Apple has sometimes delayed the release of macOS until later in the year, we anticipate that Apple will release macOS 15 Sequoia earlier this year, probably with its siblings. That’s because the company has already said it will release the initial Apple Intelligence features in iOS 18.1, iPadOS 18.1, and macOS 15.1; those will probably debut in October or November.

Apple previewed these releases at its Worldwide Developers Conference in June, and many people have been testing the public betas since. Once Apple judges each of its operating systems to be ready for public consumption, the question arises—when should you upgrade?

Continue reading
Aug
01

Missed an Alert? Check Notification Center

Missed an Alert? Check Notification Center

iOS, iPadOS, and macOS all let you specify whether any given app should show no notifications, temporary banners, or persistent alerts: look in Settings > Notifications and System Settings > Notifications. Temporary banners appear briefly and then automatically disappear, which is appropriate for notifications requiring no acknowledgment. But what if you see a temporary banner only as it’s disappearing and can’t read it in time? You can find a historical list of notifications in Notification Center. To open it from the Lock Screen on an iPhone or iPad, swipe up from the middle of the screen. From any other screen, swipe down from the center of the top of the screen. On the Mac, click the date and time in the upper right corner. If your Mac has a trackpad, you can also swipe with two fingers from the right edge.

(Featured image based on an original by iStock.com/Shutthiphong Chandaeng)

Continue reading
Aug
01

Protect Domains That Don’t Send Email from Email Spoofing

Protect Domains That Don’t Send Email from Email Spoofing

We recently wrote an article for those who manage their own Internet domain names about using SPF, DKIM, and DMARC to prevent your domains from being used in phishing attacks and enhance the deliverability of legitimate email. But what about other domains you own but don’t use for email? To make phishing attacks more believable, spammers sometimes forge email so it appears to come from parked domains that aren’t protected. You can use SPF, DKIM, and DMARC to ensure that forged email that seems to come from your unused domains isn’t accepted. The details are too specific to go into here, but Cloudflare has an excellent article outlining what you need to do.

(Featured image based on an original by iStock.com/Igor Kutyaev)

Continue reading

Locations


New York

Connecticut
Florida
Louisiana
Chicago

Corporate Headquarters
New York

80 Orville Drive Suite 100
Bohemia, NY 11716
Tel: (866) 518-9672
This email address is being protected from spambots. You need JavaScript enabled to view it.

Connecticut

65 High Ridge Road #510
Stamford, CT 06905
Tel: (866) 518-9672
This email address is being protected from spambots. You need JavaScript enabled to view it.

Florida

3321 SW 194th Terrace
Miramar, FL 33029
Tel: (866) 518-9672
This email address is being protected from spambots. You need JavaScript enabled to view it.

Louisiana

218 Barksdale Drive
Broussard LA 70518
This email address is being protected from spambots. You need JavaScript enabled to view it.

Chicago

4 Knollwood Place
Joliet, IL 60433
This email address is being protected from spambots. You need JavaScript enabled to view it.

London

10 Grosvenor Court
Rayners Road
London SW15 2AX UK

Stay Connected

© Copyright 2023, HCS Technology Group. All Rights Reserved.