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Problem-solving by Apple Certified Professionals
Apr
01

Don’t Store Confidential Files in Online File Sharing Services

Don’t Store Confidential Files in Online File Sharing Services

Given their integration into the Mac’s Finder, it can be easy to forget that online file sharing services like Dropbox, Google Drive, iCloud Drive, and Microsoft OneDrive can be accessed using a Web browser by anyone with your username and password. Obviously, you should always have strong, unique passwords, but to be safe, it’s best not to use services designed for public file sharing to store unencrypted files containing sensitive information like credit card numbers, Social Security numbers, passport scans, privileged legal documents, financial data, and so on. Keep such data secure on your Mac—outside of any synced folders—where accessing it requires physical access to the machine.

(Featured image based on an original by Kenaz Nepomuceno from Pexels)

Apr
01

How to Avoid Embarrassment During Online Presentations or Screen Sharing

How to Avoid Embarrassment During Online Presentations or Screen Sharing

Along with the now-ubiquitous videoconferencing, screen sharing and online presentations have become vastly more common during the pandemic. This isn’t yet another article about how to give a better presentation or feel more confident. (Although those might happen too.) The goal of this article is to help you avoid situations that could embarrass you in front of clients, colleagues, or bosses. Follow this advice and you could avoid an unfortunate happenstance that might even cause you to be fired.

Here’s the problem. Even more so than before the pandemic, our Macs feel like personal spaces. Just as you’d add a houseplant and a special photo to your desk at work, you’ve probably personalized your Mac in a variety of ways. Custom desktop wallpaper, for instance, or a screensaver that displays favorite photos. Plus, you may carry on personal conversations, possibly even intimate ones, if you catch our drift, using the same Mac that you use for communicating with those aforementioned clients, colleagues, and bosses.

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Feb
01

Getting Started with 1Password

Getting Started with 1Password

We’ve long recommended that everyone use a password manager like 1Password instead of attempting to memorize or write down passwords. Although there are other password managers, 1Password is the leading solution for Apple users, thanks to a focus on macOS and iOS from its earliest days.

1Password offers numerous benefits, including:

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Feb
01

Keep Your Mac Quiet at Night and During Presentations with Do Not Disturb

Keep Your Mac Quiet at Night and During Presentations with Do Not Disturb

We’re all accustomed to the Do Not Disturb feature on our iPhones since they’re with us for most of the day and often spend the night next to the bed. But Apple long ago added Do Not Disturb to the Mac as well, and it’s useful for muting your Mac at night to eliminate unnecessary noises and for preventing unwanted notifications during presentations. In System Preferences > Notifications > Do Not Disturb, you can tell macOS to turn the feature on during specific times, when the display is sleeping or locked, and when mirroring to another screen. Or, you can turn on Do Not Disturb manually—you might want to do this when giving a presentation with Zoom or another videoconferencing app. In macOS 10.15 Catalina and earlier, do this in Notification Center by clicking it at the far right of the menu bar, scrolling up, and enabling the Do Not Disturb switch. In macOS 11 Big Sur, you find Do Not Disturb in Control Center.

(Featured image by Andrea Piacquadio from Pexels)

Feb
01

What Are Those Orange and Green Dots in Your iPhone’s Status Bar?

What Are Those Orange and Green Dots in Your iPhone’s Status Bar?

In iOS 14 and iPadOS 14, Apple added two new status indicators to the right side of the status bar at the top of the screen. They’re designed to give you feedback about what an app is doing. An orange dot indicates that an app is using the microphone, and a green dot means that an app is using the camera (and possibly the microphone as well). They’re subtle and shouldn’t be distracting, but if you ever notice them when you don’t think the camera or microphone should be in use, look for apps that might be using them in the background.

(Featured image by Bruno Massao from Pexels)

Feb
01

Reclaim Local Storage Space by Removing iCloud Drive Downloads

Reclaim Local Storage Space by Removing iCloud Drive Downloads

With iCloud Drive, Apple provides an Optimize Mac Storage checkbox that, when checked, stores the full contents of iCloud Drive on the Mac only if there’s enough space. However, you may wish to recover local storage space without selecting that option—luckily, that’s easy to do. Open iCloud Drive in the Finder, Control-click a file, and choose Remove Download. The file remains in iCloud Drive, and if you need it locally, you can click the cloud icon next to its name to download it. If you’re not sure which files in the iCloud Drive window occupy the most space, choose View > As List, and then click the Size column so the largest files sort to the top (click again if they’re sorting to the bottom).

(Featured image based on originals by Denny Müller on Unsplash and Mahir Uysal on Unsplash)

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