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Aug
02

Ever Have Trouble Printing? Try a Different Printer Driver

Ever Have Trouble Printing? Try a Different Printer Driver

Some clients have reported problems with HP laser printers failing to print. Sometimes there’s an error. Other times, the print job just disappears into the ether. It’s unclear why this is happening or how widespread it is, but here’s a workaround that can help. Create a new printer configuration by clicking the + button in System Preferences > Printers & Scanners and selecting your printer in the list. Then, from the Use pop-up menu, choose something other than the default Secure AirPrint driver. We’ve had the most luck with Generic PostScript Printer. Both the old and new configurations will be available when printing, so if one doesn’t work, try again with the other one.

(Featured image by Mahrous Houses on Unsplash)

Aug
02

Picking the Best Mac for a College-Bound Student

Picking the Best Mac for a College-Bound Student

Do you have a child heading off to college soon? As you’re undoubtedly aware from high school, a computer is essential for a college student. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense.

First, don’t buy anything without first checking with the college. Many college departments have specific requirements based on the software that students have to use in their classes. Generally, these revolve around processor type, amount of RAM, and storage space. Luckily, current Macs should meet the requirements.

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Aug
02

How to Take the Annoyance Out of Your Key Passwords and Passcodes

How to Take the Annoyance Out of Your Key Passwords and Passcodes

We constantly say, “Use a password manager!” for good reason. Password managers make it easy to generate, store, and enter strong passwords. You don’t have to decide whether or not your password is strong or weak, remember it, and type it accurately every time you log in to a website. Seriously, just get 1Password or LastPass, or you could use Apple’s iCloud Keychain.

But what about those passwords you have to enter regularly, like your Mac’s login password, your Apple ID password, and the master password for your password manager? And the passcodes for your iPhone, iPad, and Apple Watch? Plus, it may also be helpful to be able to remember and type passwords for a few services that require you to enter the password into an app instead of a Web browser. (Of course, you can copy and paste the password from your password manager, but that’s fussy if you have to do it frequently.)

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Aug
02

Ransomware Is on the Rise: Learn How to Protect Your Macs

Ransomware Is on the Rise: Learn How to Protect Your Macs

In cybercriminal circles, ransomware is all the rage. Once it has infected a computer, it encrypts all the files and then presents a ransom demand—pay up to get the decryption software necessary to recover the data.

Ransomware has been in the news all year, with the Colonial Pipeline attack in particular spending weeks in the headlines. Attacks rose 485% in 2020 and show no signs of abating. The amounts demanded by the attackers are increasing, too, with PC manufacturer Acer and Apple supplier Quanta both hit with $50 million demands. Worse, some ransomware attackers are adding an extortion component where they threaten to reveal confidential data if the victim doesn’t pay. It’s scary, we know.

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Jul
01

Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a big decision that will undoubtedly vary from company to company, but we’d like to suggest a few things to consider. Please contact us early in such deliberations so we can provide guidance before problems crop up.

Full Return or Hybrid Model?

Perhaps the biggest question firms will have to answer is if they’ll require all employees to return or if some can continue to work remotely. Many organizations have discovered that physical presence isn’t as important as they thought it was. In a post-pandemic world, many employees may prefer to continue working from home if they can, at least for a while.

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Jul
01

Don’t Cook Your Digital Devices in the Summer Heat

Don’t Cook Your Digital Devices in the Summer Heat

As climate change continues to wreak havoc on our weather, many areas are seeing record temperatures this summer—Seattle just recorded its hottest days ever. You may be able to trade your business suit for shorts or skirts to stay more comfortable, but your electronic gear can’t do the same. Keeping your tech cool is about more than comfort—as temperatures rise, performance can suffer, charging may get slower or stop, various components might be disabled, and devices can become unreliable.

How Hot Is Too Hot?

You might be surprised by how low the recommended operating temperatures for Apple devices are—whether you’re talking about an iPhone 12 or an M1-based MacBook Pro, the company recommends keeping them under 95° F (35° C).

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