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How Apple Push Notification Service (APNs) Works with Jamf Pro on Premises

jamfproapns

Step 1
The Jamf Pro server on-premises sends a request to APNs to tell a device to check in with the Jamf Pro server in the cloud when the device is on a network.

Step 2
When a device connects to the internet, it checks in with APNs to see if it has anything for the device to do.

Step 3
APNs tells the device to check in with the Jamf Pro server on-premises.

Step 4
The device checks in with the Jamf Pro server and gets whatever it needs from the Jamf Pro server on-premises.

iOS devices do not check in with the Jamf Pro server unless it receives instructions from APNs to do so. 

NOTE: APNs gives higher priority to security-based commands. For example, a remote wipe command will have a higher priority than a push app command.

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