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Problem-solving by Apple Certified Professionals

As Senior System Engineer at HCS, Keith wears many hats.  He is responsible for a myriad of duties at HCS.  From project management to taking out the trash, Keith is always willing to do the job at hand and never afraid to get his hands dirty.

Keith has the drive and ability to take a project full circle. He is obsessive when it comes to documentation and communication.  He is a self-starter with the ability to think fast on his feet.

Keith has over 20 years in the IT Industry specializing in Apple Technology.  He’s been a member of the HCS family since 2008.

Oct
01

CrashPlan runs out of memory and crashes

Before backing up to your destinations, the CrashPlan app performs data de-duplication. Large file selections take more memory to de-duplicate, so in some cases, a large file selection (over 1 TB or 1 million files) can cause the CrashPlan app to run out of memory and crash. Adjusting the maximum amount of memory allocated to the CrashPlan app service can resolve this issue.

 

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Sep
30

How to change the Software Update Server Storage Location

1. Launch Terminal.app

2. Stop the software update service first. 

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Sep
30

Cisco AnyConnect VPN client and OS X Mavericks BUG

There is a bug with Cisco AnyConnect VPN client and OS X Mavericks that will cause the VPN connection to randomly disconnect.  It happens using Wi-Fi or Ethernet. 

 

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Sep
25

OS X Yosemite Login Window Background

OS X Yosemite sets the login window to the last admin users background.It’s using a cached file located in:/Library/Caches/com.apple.desktop.admin.pngIf you replace this file, it MUST be a PNG file. If you want to lock the file so it sticks for all users, change the permissions to 555chmod 555 /Library/Caches/com.apple.desktop.admin.png 

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Sep
14

Use telnet to see if APNS ports are open

telnet 1-courier.push.apple.com 5223

 

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Sep
13

Disable Time Machine from the command line

/usr/bin/defaults write com.apple.TimeMachine 'AutoBackup' -bool false

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