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Problem-solving by Apple Certified Professionals
Mar
09

Apple Configurator is DEP aware

Since version 1.6, Apple Configurator has been DEP aware. Prior to this version, if you used Apple Configurator to update he iOS en-masse on a group of iOS devices, it would activate the devices irregardless of their DEP status. With version 1.6 and newer, if your device is in Apple's Device Enrollment Program and associated with a MDM server in your DEP portal, Apple Configurator will update the iOS but will not activate the device.

As you can see, upon initial inspection, it appears something went wrong. However, if you dig a bit deper:

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Sep
19

Device Enrollment Program (DEP) and Volume Purchase Program (VPP) Issues (Resolved)

On September 17, 2014, Apple, Inc. updated the Terms and Conditions for the Device Enrollment Program (DEP) and the Volume Purchase Program (VPP). The agent assigned to that program should have received an email about the new/updated Terms and Conditions. If the agent did not get the email or ignored the email and did not consent to the updated Terms and Conditions, than both the Device Enrollment Program (DEP) and the Volume Purchase Program (VPP) will stop working.

In other words... CONSENT...

Sep
15

Enabling Debug level logging in Apple Configurator

Quit Apple Configurator if it is running.

Execute the following command in Terminal:

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