HCS: Problem-solving by Apple Certified Professionals

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Dec
01

Discover a Caching Server on your network

Discover a Caching Server on your network
Prior to macOS Sierra if you wanted to find out whether or not a Caching Server is running on your network you could open up the Console.app and search for "AssetCache" in the logs. This no longer works in macOS Sierra.

Now in Sierra you can use a new tool: AssetCacheLocatorUtil
Enter this command in the Terminal.app and watch it give you detailed information.
It will, in a very verbose manner, tell you if and where a Caching Server is located. It even indicates if "personal caching" is supported. What is personal caching? Simply put it's the server caching personal iCloud data.

To learn more about caching server visit the link below.
https://help.apple.com/serverapp/mac/5.2/#/apd74DDE89F-08D2-4E0A-A5CD-155E345EFB83
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Copyright

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Jun
28

Mac with USB 3.0 Device Limits

This could fix an issue using Apple Configurator 1 or 2


A Mac with USB 3.0 ports is configured to only see up to a certain number of USB devices.

The following terminal command removes that limit and allows the Mac to talk to as many devices as needed.

sudo nvram usb-options="%01%00%00%00"


To re-enable

sudo nvram -d usb-options
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4623 Hits
Jun
01

Apple Caching Server commands


Apple Caching Server commands

Here are some helpful commands as well as location for files to help manage the Appel Caching servers.

Caching server content types
https://support.apple.com/en-us/HT204675

Advanced configuration of the Caching service
https://support.apple.com/en-us/HT202657

Status of caching server
This will include information on all services related to the caching server
sudo serveradmin fullstatus caching

Caching server debugging
To run on debuging run:
sudo serveradmin settings caching: LogLevel = verbose

To return to default:
sudo serveradmin settings caching: LogLevel = error

CacheWarmer
Pre-loading IPSW files (3rd party) 
https://assetcache.io/cachewarmer/



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4534 Hits
May
25

Requesting Apple App licenses

Request iOS apps through the Volume Purchase Program (for qualifying iOS devices purchased or activated on or after September 1, 2013)

https://support.apple.com/en-us/HT202953

Request Mac apps through the Volume Purchase Program (for qualifying computers purchased on or after October 1, 2013)

https://support.apple.com/en-us/HT203022

Migrate from redemption codes to managed distribution with the Volume Purchase Program

https://support.apple.com/en-us/HT202863

1. Go to https://www.apple.com/support/itunes/vpp-edu/

2. Select “Migrate from redemption codes to managed distribution” from the What do you need help with? drop down.

3. Fill out all fields. In the Apple ID field, enter your VPP admin Apple ID. Do not enter anything in the Volume Purchase Program Credit Order Number(s) field.

4. In the Please tell us more about the issue field, you may want to write a brief note similar to “Please convert redemption codes for Apple ID <yourVPPadminID> to managed distribution licenses”


About VPP Managed Distribution

https://support.apple.com/en-us/HT202995
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4511 Hits
Mar
18

iOS: Connecting your iPad to Ethernet

iPad Ethernet Rig

Note: iOS 9.x adjusted the sensitivity to USB bus power and so some older hubs don't work any more.
We tested it with a new Belkin F4U073 and it worked.


Items Needed:
  • iOS Device
  • Powered USB Hub
  • USB Ethernet Adapter
  • USB A to USB B Cable or a USB A to USB A Cable (An A-A cable would be unusual, but will depend on the hub. Use the cable that came with the USB Hub)
  • Lighting to USB Adapter
  • Ethernet Switch/Router

Process: (In no specific order)

  • Disable WiFi and cellular data on the iOS Device.
  • Connect one end of the ethernet cable into a free port on the switch, and the other end into the ethernet port on the USB Ethernet Adapter.
  • Connect the USB end of the adapter to any of the USB ports on the USB hub.
  • Connect the USB A cable to the USB hub.
  • Connect the power cable for the USB hub to the hub and plug the other end into a wall outlet.
  • Connect the USB end of the Lighting to USB Adapter to the other end of the USB cable that came with your USB hub.
  • Connect the Lightning end of the adapter into your iPad.
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5131 Hits
Sep
16

Apple Configurator 2 has a great built-in command-line tool: cfgutil

Apple Configurator 2 has a great built-in command-line tool: cfgutil


Path to cfgutil

/Applications/Apple\ Configurator\ 2.app/Contents/MacOS/cfgutil 


Help Page:

/Applications/Apple\ Configurator\ 2.app/Contents/MacOS/cfgutil help


Check out a great Apple Configurator and Automator site:

https://configautomation.com

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