HCS: Problem-solving by Apple Certified Professionals

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Dec
01

Discover a Caching Server on your network

Discover a Caching Server on your network
Prior to macOS Sierra if you wanted to find out whether or not a Caching Server is running on your network you could open up the Console.app and search for "AssetCache" in the logs. This no longer works in macOS Sierra.

Now in Sierra you can use a new tool: AssetCacheLocatorUtil
Enter this command in the Terminal.app and watch it give you detailed information.
It will, in a very verbose manner, tell you if and where a Caching Server is located. It even indicates if "personal caching" is supported. What is personal caching? Simply put it's the server caching personal iCloud data.

To learn more about caching server visit the link below.
https://help.apple.com/serverapp/mac/5.2/#/apd74DDE89F-08D2-4E0A-A5CD-155E345EFB83
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Dec
01

Apple Pay and the new 2016 MacBook Pro

Apple Pay and the new 2016 MacBook Pro
One of the great new features in macOS Sierra is Apple Pay on the web in Safari. To use Apple Pay on your Mac you will need to sign into iCloud and have an iOS Device, also signed into iCloud, with a supported Credit card from a supported card issuer. When checking out on a site that supports Apple Pay, using the Safari browser, you can check out with just a touch thanks with the help of your iOS device. This makes purchasing items on your Mac simple and easy. 

The new 2016 13 inch and 15 inch MacBook Pro includes Touch ID and Apple Pay. This is a welcome addition and an exciting feature. The out of the box experience is to walk through the setup assistant, on your new MacBook Pro, which now includes setting up Touch ID and Apple Pay. Making purchases with Apple Pay will be even easier because you can leverage the Touch ID built into your Mac without the need of an iOS device. 

Something to consider. When setting up a second (or supplemental) user on your Mac, you will be able to setup Touch ID but you will not be able to setup Apple Pay IF another user already has it setup. In the event a second, third, fourth, etc user wants to leverage Apple Pay they can use Apple Pay on the web in Safari. 



https://support.apple.com/en-us/HT204506

https://support.apple.com/en-us/HT201239

https://support.apple.com/en-us/HT205583

https://support.apple.com/en-us/HT204916

https://support.apple.com/en-us/KM207105
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Nov
24

Disable Auto Boot for MacBook Pro (Late 2016)

Auto boot is one of the new features of both the 13inch and 15inch Macbook Pro (late 2016). When you either attach a power source or open the lid (barring there is enough battery power) the device will startup. 

 

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Nov
17

New Setup Assistant Features

New Setup Assistant Features

With the release of new hardware features in the MacBook Pro (13-inch/15-inch, Late 2016, Four Thunderbolt 3 Ports) the setup assistant has added a few new steps. 

Apple annocued that the new Macbook Pros would have Touch ID and like iOS Devices the setup assistnat now includes adding a finger print when a computer is initially being configured. Similar to iOS you simply apply your finger to the Touch bar on the far right corner, where the power button was, and let macOS capture your finger print. Should you need to add or remove fingerprints simply naviagte to System Preferences and you will now see a new Touch ID preference pane. It is also caled out in the user guide that you can:  

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Jun
01

Apple Caching Server commands


Apple Caching Server commands

Here are some helpful commands as well as location for files to help manage the Appel Caching servers.

Caching server content types
https://support.apple.com/en-us/HT204675

Advanced configuration of the Caching service
https://support.apple.com/en-us/HT202657

Status of caching server
This will include information on all services related to the caching server
sudo serveradmin fullstatus caching

Caching server debugging
To run on debuging run:
sudo serveradmin settings caching: LogLevel = verbose

To return to default:
sudo serveradmin settings caching: LogLevel = error

CacheWarmer
Pre-loading IPSW files (3rd party) 
https://assetcache.io/cachewarmer/



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Mar
01

Office 2011 Word in El Capitan quitting on launch

Some users still feel the need to use Office 2011 and have been having a problem with Word and other apps quitting on launch. Rebuilding the database, trashing preferences, cleaning cache didn’t solve.

The solution for Word and Excel quitting on launch is to turn off Error Reporting.  

You can turn Error Reporting off by navigating to /Library/Application Support/Microsoft/MERP2.0/Error Reporting

Launch Error reporting. In the application dropdown menu, select Preferences.  Uncheck Enable Microsoft Error Reporting.

Changes will not take effect until you relaunch your Microsoft applications.

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