HCS: Problem-solving by Apple Certified Professionals

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Jun
22

Minimum Requirements for macOS Big Sur

MacBook
2015 and later
Find out which MacBook you have.

MacBook Air
2013 and later
Find out which MacBook Air you have.

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Dec
01

Discover a Caching Server on your network

Discover a Caching Server on your network
Prior to macOS Sierra if you wanted to find out whether or not a Caching Server is running on your network you could open up the Console.app and search for "AssetCache" in the logs. This no longer works in macOS Sierra.

Now in Sierra you can use a new tool: AssetCacheLocatorUtil
Enter this command in the Terminal.app and watch it give you detailed information.
It will, in a very verbose manner, tell you if and where a Caching Server is located. It even indicates if "personal caching" is supported. What is personal caching? Simply put it's the server caching personal iCloud data.

To learn more about caching server visit the link below.
https://help.apple.com/serverapp/mac/5.2/#/apd74DDE89F-08D2-4E0A-A5CD-155E345EFB83
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Nov
24

Disable Auto Boot for MacBook Pro (Late 2016)

Auto boot is one of the new features of both the 13inch and 15inch Macbook Pro (late 2016). When you either attach a power source or open the lid (barring there is enough battery power) the device will startup. 

 

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Nov
17

New Setup Assistant Features

New Setup Assistant Features

With the release of new hardware features in the MacBook Pro (13-inch/15-inch, Late 2016, Four Thunderbolt 3 Ports) the setup assistant has added a few new steps. 

Apple annocued that the new Macbook Pros would have Touch ID and like iOS Devices the setup assistnat now includes adding a finger print when a computer is initially being configured. Similar to iOS you simply apply your finger to the Touch bar on the far right corner, where the power button was, and let macOS capture your finger print. Should you need to add or remove fingerprints simply naviagte to System Preferences and you will now see a new Touch ID preference pane. It is also caled out in the user guide that you can:  

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Jun
01

Apple Caching Server commands


Apple Caching Server commands

Here are some helpful commands as well as location for files to help manage the Appel Caching servers.

Caching server content types
https://support.apple.com/en-us/HT204675

Advanced configuration of the Caching service
https://support.apple.com/en-us/HT202657

Status of caching server
This will include information on all services related to the caching server
sudo serveradmin fullstatus caching

Caching server debugging
To run on debuging run:
sudo serveradmin settings caching: LogLevel = verbose

To return to default:
sudo serveradmin settings caching: LogLevel = error

CacheWarmer
Pre-loading IPSW files (3rd party) 
https://assetcache.io/cachewarmer/



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May
25

Requesting Apple App licenses

Request iOS apps through the Volume Purchase Program (for qualifying iOS devices purchased or activated on or after September 1, 2013)

https://support.apple.com/en-us/HT202953

Request Mac apps through the Volume Purchase Program (for qualifying computers purchased on or after October 1, 2013)

https://support.apple.com/en-us/HT203022

Migrate from redemption codes to managed distribution with the Volume Purchase Program

https://support.apple.com/en-us/HT202863

1. Go to https://www.apple.com/support/itunes/vpp-edu/

2. Select “Migrate from redemption codes to managed distribution” from the What do you need help with? drop down.

3. Fill out all fields. In the Apple ID field, enter your VPP admin Apple ID. Do not enter anything in the Volume Purchase Program Credit Order Number(s) field.

4. In the Please tell us more about the issue field, you may want to write a brief note similar to “Please convert redemption codes for Apple ID <yourVPPadminID> to managed distribution licenses”


About VPP Managed Distribution

https://support.apple.com/en-us/HT202995
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