HCS Blog

It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. Unfortunately, once your iPhone, iPad, or Mac has connected to such a network, it may reconnect to it later, causing consternation when things don’t work. The solution? Whenever you realize a Wi-Fi network is worthless, forget it. (The network, that is.) On the Mac, open System Preferences > Network > Wi-Fi > Advanced > Wi-Fi, select the network in the list (you don’t have to be connected to it), click the – button, and click Remove. On an iPhone or iPad, when you’re connected to the offending network, go to Settings > Wi-Fi, tap the i button to the right of the current network, and tap Forget This Network on the next screen.

(Featured image based on images by iStock.com/fizkes and Elena Pimukova)

We’ve been seeing a spate of bulging batteries of late, both in Mac laptops and iPhones. A bulging battery is a Very Bad Thing and must be dealt with immediately because it could catch fire or even explode. As lithium-ion batteries age, the chemical reactions that produce power no longer complete fully, resulting in the creation of gasses that can cause the battery to swell. Additionally, manufacturing errors or damage to the membranes that separate the internal layers of the battery can also lead to swelling.

What to Look For

With Mac laptops, a variety of problems—some rather subtle—can indicate that the internal battery is swelling, including the screen not closing properly, a gap between the upper and lower parts of the case, a failure to sit perfectly flat, problems clicking the trackpad, or keyboard keys malfunctioning.

As you upgrade to iOS 15, iPadOS 15 (and macOS 12 Monterey by the end of the year), you’re going to see references to iCloud+. You might even already be an iCloud+ subscriber! That’s because iCloud+ is Apple’s new name for what you get if you pay for additional iCloud storage for yourself and up to five family members, which has been possible for a long time.

iCloud+ comes with some new features as well, namely iCloud Private Relay (still in beta), Hide My Email, and Custom Email Domain, along with expanded HomeKit Secure Video support. Three tiers of iCloud+ match up with the previous storage tiers:

Some clients have reported problems with HP laser printers failing to print. Sometimes there’s an error. Other times, the print job just disappears into the ether. It’s unclear why this is happening or how widespread it is, but here’s a workaround that can help. Create a new printer configuration by clicking the + button in System Preferences > Printers & Scanners and selecting your printer in the list. Then, from the Use pop-up menu, choose something other than the default Secure AirPrint driver. We’ve had the most luck with Generic PostScript Printer. Both the old and new configurations will be available when printing, so if one doesn’t work, try again with the other one.

(Featured image by Mahrous Houses on Unsplash)

Do you have a child heading off to college soon? As you’re undoubtedly aware from high school, a computer is essential for a college student. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense.

First, don’t buy anything without first checking with the college. Many college departments have specific requirements based on the software that students have to use in their classes. Generally, these revolve around processor type, amount of RAM, and storage space. Luckily, current Macs should meet the requirements.

We constantly say, “Use a password manager!” for good reason. Password managers make it easy to generate, store, and enter strong passwords. You don’t have to decide whether or not your password is strong or weak, remember it, and type it accurately every time you log in to a website. Seriously, just get 1Password or LastPass, or you could use Apple’s iCloud Keychain.

But what about those passwords you have to enter regularly, like your Mac’s login password, your Apple ID password, and the master password for your password manager? And the passcodes for your iPhone, iPad, and Apple Watch? Plus, it may also be helpful to be able to remember and type passwords for a few services that require you to enter the password into an app instead of a Web browser. (Of course, you can copy and paste the password from your password manager, but that’s fussy if you have to do it frequently.)