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Problem-solving by Apple Certified Professionals
May
25

Requesting Apple App licenses

Request iOS apps through the Volume Purchase Program (for qualifying iOS devices purchased or activated on or after September 1, 2013)

https://support.apple.com/en-us/HT202953

Request Mac apps through the Volume Purchase Program (for qualifying computers purchased on or after October 1, 2013)

https://support.apple.com/en-us/HT203022

Migrate from redemption codes to managed distribution with the Volume Purchase Program

https://support.apple.com/en-us/HT202863

1. Go to https://www.apple.com/support/itunes/vpp-edu/

2. Select “Migrate from redemption codes to managed distribution” from the What do you need help with? drop down.

3. Fill out all fields. In the Apple ID field, enter your VPP admin Apple ID. Do not enter anything in the Volume Purchase Program Credit Order Number(s) field.

4. In the Please tell us more about the issue field, you may want to write a brief note similar to “Please convert redemption codes for Apple ID <yourVPPadminID> to managed distribution licenses”


About VPP Managed Distribution

https://support.apple.com/en-us/HT202995

May
24

Creating an SSL certificate for FileMaker Server 15

Creating a new custom SSL certificate for FileMaker Server

All machines running FileMaker Server should have their own custom SSL certificate. To obtain a new certificate or replace an expired certificate, follow the process separately for each server, including both servers in a two-machine deployment plus the Standby server.

1. Obtain a Fully Qualified Domain Name (FQDN).A server’s SSL certificate should be based on that machine’s Fully Qualified Domain Name (FQDN), for example, “myhost.mydomain.com”.

2.    Generate a Certificate Signing Request (CSR).

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Apr
29

How to disable iTunes from launching when configuring multiple iPads at once

This is very helpful if you're configuring multiple iOS devices from one Macintosh computer.

Go to System Preferences and select Users & Groups.  Select the user that you're logged in as, then select Login Items.  Remove iTunes Helper from the list.  Reboot your Mac and login as the same user. iTunes should no longer launch when an iOS device is plugged into your Mac.

Apr
02

OS X: How to Create a software RAID in OS X 10.11

How to Create a software RAID in Mac OS 10.11

Launch Terminal

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Mar
30

See if Find my Mac is enabled from the command line

nvram -p | grep fmm-mobileme-token-FMM

Mar
28

Easily see all your orders in the DEP Portal

Log into your DEP Portal and choose, Manage Devices.

In the Choose Devices By section, Select the Order Numer radio button.

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