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Problem-solving by Apple Certified Professionals
Sep
15

Planning for iOS 8

Apple has announced that iOS 8 will be released on Wednesday, September 17 as a free update. iOS 8 is supported on all versions of iPad except the original iPad.

iOS 8 has many great features that will be very beneficial for your students and teachers. Here is a very small sampling:

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Sep
15

Profile Manager Profile Corruption Resolution

The Problem
I uploaded the com.apple.Safari.plist to profile manager.

Immediately after that – I was no longer able to load the device groups page and received;
”A Server Error Has Occurred” and to “Contact my system administrator if the problem persists”.

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Sep
15

Profile Manager: Example of a Custom Setting

For the Preference Domain enter the value: com.apple.Safari
Key: type HomePage
Type: drop-down is set to String
Value: type http://www.hcsonline.com

Sep
15

Time Machine volumes are bootable.

Note that it isn’t a separate Recovery HD partition
The files needed to boot the recovery environment are embedded directly in the TM backup volume.

In addition to the .tmbootpicker.efi file, there are additional components hidden under Backups.backupdb/.RecoverySets/.

Sep
15

Reset OD Certificate Authority

We recently had an issue where we had to wipe the Profile Manager database and OD certificates were subsequently also having a problem.  After recreating the OD CA, we could not get the code signing certificate to return.  This is an effective way to correct the issue.  Now PM is able to manage devices and the code signing certificate can be used:
 
1) Delete the OD CA and intermediate CA certificates and private keys from System.keychain. 
 
2) In Terminal.app, delete all of the subfolders in /var/root/Library/Application Support/Certificate Authority/
 
3) Run the command
 
sudo slapconfig -createrootcertauthority <Certificate Authority Name> \
<Certificate Authority Admin Email> <Certificate Authority Organization Name>
 
That should reset the OD CA certificate architecture. 

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