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Problem-solving by Apple Certified Professionals
Sep
30

Cisco AnyConnect VPN client and OS X Mavericks BUG

There is a bug with Cisco AnyConnect VPN client and OS X Mavericks that will cause the VPN connection to randomly disconnect.  It happens using Wi-Fi or Ethernet. 

 

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Sep
30

OS X bash Update 1.0

OS X bash Update 1.0 is now available and addresses the following:

Available for:

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Sep
29

Apple Mail Address History

For quite a few versions of OS X, you could find the email address history for Apple Mail in ~/Library/Application Support/AddressBook/MailRecents-v4.abcdmr.  However, with Mavericks that file is no longer referenced.  So if you are ever tasked with a manual migration of Apple Mail data, you will need to know where to find this updated file location.  First we should note that Apple Mail is a sandboxed application.  So it's resources live in a protected area in ~/Library/Containers.  Drilling down a bit further, we will find ~/Library/Containers/com.apple.corerecents/recentsd/Data/Library/Recents/Recents.  That is the file you will need to copy over.  Secondly, Mavericks aggressively caches preferences so even after quitting and restarting Apple Mail, this change may not take effect.  One easy way to get around this may be to restart.  However, you can also kill a process called cfprefsd in Activity Monitory (or the command line) to clear this cache and Apple Mail should update its address history.

Sep
25

OS X Yosemite Login Window Background

OS X Yosemite sets the login window to the last admin users background.It’s using a cached file located in:/Library/Caches/com.apple.desktop.admin.pngIf you replace this file, it MUST be a PNG file. If you want to lock the file so it sticks for all users, change the permissions to 555chmod 555 /Library/Caches/com.apple.desktop.admin.png 

Sep
19

Device Enrollment Program (DEP) and Volume Purchase Program (VPP) Issues (Resolved)

On September 17, 2014, Apple, Inc. updated the Terms and Conditions for the Device Enrollment Program (DEP) and the Volume Purchase Program (VPP). The agent assigned to that program should have received an email about the new/updated Terms and Conditions. If the agent did not get the email or ignored the email and did not consent to the updated Terms and Conditions, than both the Device Enrollment Program (DEP) and the Volume Purchase Program (VPP) will stop working.

In other words... CONSENT...

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