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Problem-solving by Apple Certified Professionals
Nov
08

Suitcase Fusion fails to launch

Suitcase Fusion on Mac OS X fails to launch with the error “Could not open the Font Vault at the location: Users/username/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault”. This happens when Suitcase Fusion tries to launch after a power failure or when the computer stops responding. It can also occur after upgrading to a new version of Suitcase Fusion or if your font vault has become damaged.

Solution
1) Open /Applications/Utilities/Activity Monitor and type “FMCore” into the Filter search box. If the FMCore process is running, then select it and click the “Quit Process” button. When the confirmation dialog appears, click “Force Quit”. If FMCore is not running then simply proceed to the next step.

2) Navigate to: [Macintosh HD]/Users/[UserName]/Library/Preferences/ and remove the following files:
• com.extensis.SuitcaseFusion.db
• com.extensis.SuitcaseFusion2.plist (Suitcase Fusion 2)
• com.extensis.SuitcaseFusion3.plist (Suitcase Fusion 3)
• com.extensis.SuitcaseFusion4.plist (Suitcase Fusion 4)
• com.extensis.SuitcaseFusion5.plist (Suitcase Fusion 5)
• com.extensis.SuitcaseFusion6.plist (Suitcase Fusion 6)
NOTE: In OSX 10.7 thru 10.10: In the Finder, hold down the Option key and choose Go > Library to reveal this hidden directory.

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Oct
27

How to remove persistent dock apps in OS X Yosemite

In previous versions of os x, you would find a file named com.apple.dockfixup.plist located in /Library/Preferences.  In OS X Yosemite, that file was moved to:

/System/Library/CoreServices/Dock.app/Contents/Resources/com.apple.dockfixup.plist

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Oct
19

RIP OS X Fax

RIP OS X Fax

Looks like Fax didn't make it this round. Spotlight will still bring you to System Preferences but graphically it isn't there anymore.

Oct
19

In place updates

In place updates

No drivers, no problem. New in place update is more visually appealing in OS X Yosemite

Oct
19

Yosemite Backgrounds

Yosemite Backgrounds

I have been to Yosemite and it's gordeous. When they annouced the name of the Operating System I was super excited because I had a sneaking suspition the relase would include new backgrounds. Thanks  to Apple you don't need to fly to California. You can enjoy the view sitting in front of your Desktop. And let me tell you. It's B. E. A. Utiful.

Oct
19

Spotlight Internet Suggestions

Spotlight Internet Suggestions

Spotlight now makes internet suggestions. Don't want it talking out. Turn it off in Security and Privacy/Location Services

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